Red Roof Inn & Suites Albany, GA

Front desk staff was polite. Price was decent for overall stay. Did not see any bugs (which plays a huge factor for me)! Bathroom spacious and clean. Room size is just as you see in the pictures...spacious as well.

There was what appeared to be some sort of animal hair (I'm guessing dog hair) loosely spread out on the floor between the two beds in my room. It looked like something had been shedding. I was disgusted by this because if housekeeping did come into the room prior to my or anyone's arrival why was the floor not swept?? It was pretty obvious to notice the hair; I was shocked this was overlooked and not cleaned. I found it disgusting, when you go into your hotel room you expect it to be clean, not filled with dog/animal particles...no one wants to eat in their room and have animal hair floating in the air and in their food. On one of the other beds the sheets had faint brown stains that looked dirty. You could tell the stains were past stains and the sheets did go through the wash cycle, but still....DIRTY SHEETS. You could obviously notice the stains without much effort. I went to the front desk to address my problems and the young lady sincerely apologized and even helped sweep the floor in my room and gave me a fresh set of bed sheets. Lastly, it was very hot in the hallway on the second level. The ground floor was cool, but as soon as you went upstairs you could feel the heat strike you...there was no a/c. What I noticed about this is that during the mornings (when housekeeping were making their rounds) it was cool, but by the middle of the day it back to being hot. It was literally as if they only turned on the a/c to accommodate housekeeping. I'm not sure the reason behind this but if there is an issue with ventilation you need to inform your guests.. upon check in you can give a verbal notice or simply even have a sign up giving awareness. The hallway felt as hot as outside, it was rude. I have stayed at this property in the past and never had any issues; I was disappointed by these various things. In the future if I come back into town I will most likely pay a bit more to stay somewhere else because of these encounters.

The lady at the check-in desk was very friendly and efficient.

My room had crumbs the size of nickels on the floor when I got there.

Bait and switch. Pictures on website

Location was so easy to get to. Friendly and helpful staff specifically the sweet woman that checked us in and the very nice man that was manning the breakfast! Breakfast was perfect for a quick and easy morning! The floors were nicely re-done.

they were in the middle of construction/remodeling the rooms near where we were placed so we had to walk through the construction are to get to our rooms- it was a little dirty and there was equipment and supplies in the hall.

Room was ok

The breakfast was well setup with lots of room and well stocked.

There was a bug spray odor in the room. Bed was too hard for my taste.