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The hotel was clean and quiet.
No, all was good.
Excellent view and location. Beautiful room with great views!
Wi-fi was marginal. Noisy parties at night. Temperature set at 65 was warmer than when we had it at 70(weird)
The room and service was great.
Everything was great
King size bed was very comfortable!
The parking fee was outrageous. Especially given that the hotel is not near a metro train station, sona a car is a necessity. I also was surprised and disappointed that getting away for me and my wife’s 50th birthdays didn’t merit a complimentary upgrade.
Save your money
Staff was unfriendly. Room was dirty. Found food on floor at check in. Pool is open from 6-10 PM nightly and is tiny. No amenities No USB ports or plug ins Not family friendly
Not a good Hilton property.
Nice place, a bit outta the way
Great staff and an expansive location. Awesome views from the rooms.
Location. It's off the regular metro line and though the hotel offers regular shuttle service to old town and to the Pentagon City subway station, your a bit at the mercy of when the shuttles go and sometimes they're packed. As well, there are no other restaurants or services within walking distance.
Staff friendliness and helpfulness and the beautiful motel.
Air in the room was kinda warm and we had it on 66, some tables in the lobby had crumbs on it and the table legs could have been wiped down better.
Nice hotel, poor location. Staff needs training.
The room was clean, simple, and comfortable. The grounds of the hotel are pretty and well-kept.
First, the garage is under construction and has very limited parking -- despite the fact that most guests would need to find alternate parking, there were NO signs indicating where the back-up garage was. When I asked the hotel staff, both in-person and on the phone, I wasn't able to get a clear answer. I was even given the wrong address and drove around in circles. Second, the staff was bordering on rude, from the front desk reception to room service. The front desk was indifferent at best and confrotational. Room service was wholly unhelpful as we tried to get a few extra plates. The attitudes all-around were churly, stand-offish, and unhelpful. Lastly, this hotel is in the middile of nowhere -- no stores or restaurants anywhere close to walking distance. Considering parking is $24/day, and you can only enter and exit the back-up garage once without being charged again, you're stuck at the hotel and at the whims of their waaaay overpriced "gift shop" and restaurant.
Nice facilities, esp. the ballroom
The price was great for a 4/5star hotel, and it was a steal since I booked it the night before checking in. Staff was great and after signing up for the free rewards program, upgraded me for free.
I did not like $24 self parking/ $28 daily valet rate that was NOT disclosed in the description during booking the hotel. It was a great hotel, but since I was surprised with the parking cost, it makes me reconsider other hotels with free parking and take the hassle to call ahead for parking cost before booking.
Shuttle service was very convenient
Room/ bathroom was very tight
Value for money and frequent shuttle to the city and back. Friendly staff.
Breakfast not included in room price and no free WiFi Internet.
Since I only stayed one night I can't really give a full opinion, but the hotel is reasonably easy to reach and well managed with parking.
i liked hotel staff
Convenient to the location I was visiting. Great little fitness center. All service employees were polite and helpful.
1)The carpet in the hallways was dirty. White footprints and stains on dark green carpet. There was trash that appeared to have fallen off the housekeeping cart on the floor for 2 days (a dirty Q-tip--just as you got off the elevator). 2) The air conditioning or fan was on full force the whole time I was in the room (3 days) but the room was very humid. One day was in the mid 70's and I couldn't get the room to cool--I turned the thermostat to the minimum, but to no avail.
Tọa lạc ở Alexandria West,Alexandria, Hilton Alexandria Mark Center chỉ cách Trung tâm Thời trang Thành phố Pentagon (Trung tâm Mua sắm Pentago) và Nhà tưởng niệm Quốc gia George Washington Masonic (Masonic Temple) 10 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ nhận phòng cấp tốc và dịch vụ trả phòng cấp tốc. Khu vực phục vụ hội thảo, sự kiện tại khách sạn này bao gồm trung tâm hội nghị và phòng họp. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
dựa trên 450 đánh giá
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