Hilton Alexandria Mark Center

Save your money

Staff was unfriendly. Room was dirty. Found food on floor at check in. Pool is open from 6-10 PM nightly and is tiny. No amenities No USB ports or plug ins Not family friendly

Not a good Hilton property.

Nice hotel, poor location. Staff needs training.

The room was clean, simple, and comfortable. The grounds of the hotel are pretty and well-kept.

First, the garage is under construction and has very limited parking -- despite the fact that most guests would need to find alternate parking, there were NO signs indicating where the back-up garage was. When I asked the hotel staff, both in-person and on the phone, I wasn't able to get a clear answer. I was even given the wrong address and drove around in circles. Second, the staff was bordering on rude, from the front desk reception to room service. The front desk was indifferent at best and confrotational. Room service was wholly unhelpful as we tried to get a few extra plates. The attitudes all-around were churly, stand-offish, and unhelpful. Lastly, this hotel is in the middile of nowhere -- no stores or restaurants anywhere close to walking distance. Considering parking is $24/day, and you can only enter and exit the back-up garage once without being charged again, you're stuck at the hotel and at the whims of their waaaay overpriced "gift shop" and restaurant.

Shuttle service was very convenient

Room/ bathroom was very tight