W Amsterdam

Staff were very helpful and breakfast was excellent. location is good, very central.

Could not sleep because of the DJ music - very loud and went on until 3am. The hotel should make it very clear on booking that rooms in the exchange building will be affected by the noise. If you are going to Amsterdam to party this will not be a problem, we were going for a relaxing weekend and came home sleep deprived. Rooms are small and boxlike in the exchange building - reminds me of a shipping container. Toilet roll was stuffed into the air vents of the toilet, from a previous guest, decor feels tired and in need of a revamp. Hair dryer did not work, and spare beds were stored on the guest corridors in a corner, which lowers the "luxury" feel. The sprinkler system went off in the bedroom when we were at breakfast leaving the bathroom side soaking wet - fortunately we were checking out

The rooms' design is very modern and stylish. This is what I liked the most.

Very dirty! I have seen a lot of insects and even mice in the property! As soon as I enter my room, there was a smell of cigarets and the bed was dirty. The staff changed the room for me, but I was mad. The service is so poor. For this hotel level, it should be better.