Crowne Plaza Resort Asheville

The breakfast buffet was absolutely delicious. All the staff throughout the hotel were very friendly and helpful. A nice way to start your day. Parking was plentiful and convenient. The Christmas decorations were abundant and lovely. All in all this hotel was much improved over the Holiday Inn Resort which it used to be ten years ago. Crowne Plaza has made many, many improvements and appears to be still doing so.

Bathroom was tiny and an obese person could not fit between the toilet and the vanity or the toilet and the tub. It was a one-person bathroom, and the door could not be opened or closed if someone were sitting on the toilet. The toilet paper was cheap and scratchy - like at one of the highway rest stops. The room carpet was filthy. The bed was new, clean, and very comfortable. The blankets were stiff and thin, but were very clean and enclosed in fresh sheeting. Much preferable to soft blankets that are often not washed at other hotels. But the room was still smelly from mildew of old, and my sinuses were badly affected by this. Dogs are evidently allowed in the rooms, as we were awakened by a loud, continuously barking dog near our room. No effort was made to silence the dog. This should not be permitted, or at least should be segregated to a far wing of the hotel. Our debit card was charged $50 for services not given or requested. This charge is still sitting on our bank statement as pending, thus making our vacation designated credit card declined for our return trip car gas purchase. If you plan to use a debit card, bring along plenty of cash, too. Fortunately we did. The roads from the hotel to downtown Asheville are very tricky and not convenient.