Beijing Hyde Hotel

Breakfast was ok, but there were no liquids served. I mean no tea, no water, no nothing.

room was much smaller than on photos. shower was not good - basically it was a bathroom and shower combined together.

The location is very good.

The rooms are very dated and quite frankly grotty and falling apart in places.

The location is very good.

At first, we arrived to this convenient location in the center of Beijing. The hotel did NOT have the room we booked so they offered us an "upgrade". We went out for a couple of hours and in the meantime someone stole my driving license from a locked room. Communication with the hotel staff was terrible as no one spoke a word English. I asked to check the security footage from the CCTV cameras but they told me the only one who can do it is their manager who was not there. They told me he was about to come next morning 8am. The manager did NOT come. Next day when we went back from the Great Wall the staff told me they moved our belongings from our locked room to another. In other words, they moved us to a different room while we were away without even asking us. I asked about the security footage and the receptionist told me she checked it with a supervisor even though they told me the only one who could do it was their manager. The manager never appeared in the hotel so they gave me his WeChat. After a couple of messages he blocked me and never got back to me again. I've seen many hotels, but this was a SHOCKING experience.