The Raleigh Hotel

Skip this one and go elsewhere - you will regret i

Nothing

Unfriendly staff Small rooms Not worth it for the price

Nice location but older and some issues

The hotel was close to the beach and had a cool pool area.

We took their last reservation of the night at their nice restaurant and despite spending $150-200 on a bottle of wine and steaks, we were told to hurry up and order as soon as we got there because "the kitchen was closing". It wasn't very classy. Our statement at checkout also had some BS extra charges we had to dispute. More hassle than it was worth except for the nice location.

I have been staying at The Raleigh for years as it had always lived up to its self proclaimed title of the "grand dame" of south beach. Sadly if current management continues in the direction witnessed during my stay over the 4th, The Raleigh as we knew it is gone. Before this last nightare of a stay I would have described The Raleigh as romantic, beach/waterfront, boutique but now I would describe it as having poor service, poor management, poor cleanliness. The interesting part was that everyone working there knew it was awful, it seemed the upper level management/decision makers for the property were off site for the weekend or perhaps hiding as it was that bad.

The Raleigh gave a promoter license to utilize the grounds for a two day fourth of July party however did not alert any guests of it. Had we and every other guest we encountered during our stay had known we would have booked elsewhere. It was a nightmare, there was no service for hotel guests, the pool was crammed and dirty/disgusting. There was a DJ with brain rattling base music blasting from morning to night.

The shape of the swimming pool -- which was too cold (not heated) to swim in.

The rest of the stay was poor: room next to elevator, very thin walls (squeaking beds all around during the night), expensive and not great food.

1) The pool / courtyard area 2) It's proximity to shops and beach 3) Molton Brown toiletries

1) Water pressure in bathroom was not far from a trickle. 2) The facade of the front entry of the room looked old and cheap 3) Concierge staff were requested to bring down luggage and they didn't. 4) Concierge staff were asked if I could buy Molton Brown toiletries from hotel and they said they would follow up. They didn't. 5) Breakfast was not inlcuded in room rate or encouraged me to include it in room rate or in any other way. I therefore took my breakfast elsewhere. 6) Reception staff were more often than not busy and inaccesible 7) Gentelman who checked me out at reception was arrogant 8) Restaurant staff made me feel rushed when taking and delivering my order 9) Dreadlock lady was a bit blaze

The front desk was very accomodating. The outside bar area was absolutely beautiful,especially at night.

Our room was awful. Barely enough room to swing a cat. Very poor value for the very high price tag.