Banff Voyager Inn

Good location

It's kind of motel of 80th. Old facilities.

Don't do it

The staff at the front were polite and accommodating

Housekeeping was very poor, no fitting sheet no vacuuming and didn't take empty shampoo bottles, bathroom fan was gross, really old mattresses and rarely started by 3pm Phone wouldn't call out tried calling multiple food places for delievery always busy used cell phone worked first time Breakfast was gross, juice was really watered down, yougurt close to expiration poor selection of foods.

Not for a family

We liked the free continental breakfast, decent amount of food choices. One of the first places to stay when you arrive in Banff.

We got in early to Banff on a rainy cold day with a very pregnant woman and toddler child. I inquired about a possible early check in, was told 4pm is check in time. Ok fine. We toured banff, ate, but not much to see in banff on a cloudy cold rainy day. We returned at 3 and were told again, rather sternly that we could not check in, because check in is at 4. We left, returned at 3:50 to a large line of people checking in. Great! : (. I could overhear the girl at the front telling people that there room wasn't ready yet and to come back at 5!!! No apology or reason was given. We did finally get into our room. There is a bar on site and people are very loud leaving the bar at all hours it seems. Room was below average with a terrible mattress and very old furnishings.

Good breakfact, helpful staff, heated pool and hot tub

looked as though it was due for a face lift and a lot of the electric sockets were badly worn so that plugs didn't always stay in!

I was moved from my room to another building at 10PM because of some technical issues from kitchen fan, it was bad noise in the room started from 9PM.I did not have any time to rest and wasn't happy at all.

No refridgerator in the room. Also, the breakfast was very disappointing and did not eat it. The parking lot was in very poor condition.

Location, amenities and parking

Coffe maker should be clean. I had to change 3 times and it's the same, they all have 'white' flakes each time you boil hot water!

it was very difficult to understand some of the front desk staff

stayed over night with my wife, son, daughter in law and grandchild. The stay was very comfortable and they had us in adjacent rooms which was nice.

It was not as clean as we felt it should be...

nice spa and sauna

no