Ywca International House

I just stood here overnight but all I can say is that the room is clean.

The check-in process was horrible. The front desk lady is very polite and very nice, so this is not a complaint towards her. I arrived after a 13-hour journey. The hotel accepts credit cards, thus I handed my card to the receptionist and was told that "there is no money on your card". That was impossible. It took them about 15 minutes to swipe my card several times. I went online to make sure that there were enough funds and yes, there were. Then I was told that the terminal does not work and I can pay at check-out. Meanwhile, I am simply exhausted. It took the staff another 5-10 minutes to locate someone who can show me the room. Ok. I go into my room, take a shower and then there is a call from the receptionist. That I have to pay "now". So I have to go downstairs and pay "now". Because the manager said so. Quite honestly, maybe if I wasn't that exhausted, this would not aggravate me but it did. I was paying 950 baht and for the same amount of money in BKK, I could have found a hotel where the check-in process is smooth and the credit card terminal actually works. They still use paper for everything, even when I asked for a receipt for payment, it was handwritten. So it took the hotel about 25-30 minutes to check me in. Perhaps, I am demanding. Nevertheless, BKK has too many places to offer, where the hotel is more accommodating. I would not stay here again.