Khách sạn ở Beirut nằm gần sân bay Pigeon's Rock

Ưu điểm: Just perfect

Khuyết điểm: None

Ưu điểm: The hotel's location was good, the view of the rooms with balconies is great and the cleanliness of the hotel is excellent.

Khuyết điểm: The housekeeping service was great and punctual but there seems to be a communication gap between the helpdesk and the direct service providers (e.g. housekeeping and room service). The room service food quality was not up to par and the choices are a bit limited. The hotel is extremely small (approx. 5-6 rooms per floor + suite) and the elevator barely holds 4 adults. The reception did not block the amount of my stay during check-in as they said it was not necessary and called me 4 times the following day to give them my credit card which was an annoyance. The executive lounge is far too small and smoking rules were not followed especially that there was a designated smoking and non-smoking areas in the lounge but they would let people smoke anywhere. The breakfast is at the small restaurant sharing the space of the executive lounge. it has a nice view but very small. There is no buffet, you choose breakfast from a limited menu which we didn't like and resorted to room service which brought us bread in bags (not fresh and previously given to other guests since there was half eaten bread in there). I expected a better service and accommodation based on the price we paid. I stayed in the executive suite and they did not even refill my amenities in the first days of my stay until I complained to them about it.

Ưu điểm: Excellent - Tony at the Sydneys restaurant was very attentive and super customer focused

Ưu điểm: The staff are really kind and smiling all the time starting form the concierge to the recaption and they are always happy to assist us and very helpful.

Khuyết điểm: Nothing

Ưu điểm: the location is great; hotel very comfortable

Ưu điểm: Everything

Khuyết điểm: No thing

Ưu điểm: Best staff I had ever seen , PR call my room to wish me a happy birthday and when I come back They put form me birthday cake , also the front desk staff very friendly and smile all the time ,best hotel ever

Ưu điểm: Clean, comfortable, nice sea view

Khuyết điểm: For a $33 Breakfast, it was poor. There’s no buffet and I was offered a single plate with some veggies breakfast that would cost me $10 in any nearby restaurant. I would not choose breakfast included next time.

Khuyết điểm: Food not much

Ưu điểm: Everything

Khuyết điểm: Nothing

Ưu điểm: The hotel rooms are spacious and well appointed. The location is near great shopping, restaurants and sites. The restaurant breakfast staff were very friendly and helpful. For the area, the hotel parking was convenient and reasonable priced.

Khuyết điểm: The front desk staff was neither friendly nor welcoming. I didn't care much for the breakfast food offered.

Ưu điểm: Location

Khuyết điểm: 3 cockroaches in the bathroom, hotels reaction was as if it’s normal! Noisy hotel specially for those light sleepers Non helpful staff Bad breakfast Not recommended at all, definitely not a 4 stars hotel

Ưu điểm: Location

Khuyết điểm: Clean

Ưu điểm: On the one hand, the location was good, safe, lively, close to Hamra main road, close to shops and restaurants. On the other hand, Hamra is very noisy or at least this street was, there are two clubs/pubs with noise music and guests just across the street. I could hear the noise until 3 am in the morning even when the window was close. The room was supposed to be soundproofed but I could hear noise from the street and noise from the hall. The bed was comfortable and the check in desk was open 24/7.

Khuyết điểm: The receptionists were mostly helpful but would not show a smile in any occasion so I felt unwelcome all the time. When I asked about tips what to see in Beirut, they told me there is nothing to see in the city. After I insisted that there are surely interesting things for me to do or see, they suggested I go shopping to the Soukes. Breakfast was less than average, I would not pay for it again because there is better food outside in the restaurants nearby. The room was very dark, there was no big light that you could turn on so the room was constantly dim even when the curtains were open. The shower door kept making a cracking noise every time opened and closed. The shower floor was moldy. The cleaning lady would replace all the towels every day regardless of they were on the floor (as per instructions if I wanted clean ones) or hanging (as per instructions if I wanted them to be kept). If she does it with every room and every day, that is a lot of energy, water and washing powder wasted for no reason. They charged us for parking for every day even though we were guests.

Ưu điểm: The staff is very helpful The hotel is very clean The location is perfect

Khuyết điểm: The breakfast need to have more variety Not good

Ưu điểm: Great location with pubs, bars, shops and restos nearby. Very helpful and friendly stuff. Upgraded room for free. They organise taxis, trips, cars etc. Rooms are clean and well furnished. Being revamped and renamed some taxi drivers don't know it. Used to be Tulip or something like that. Never tried their breaky because there's so many options out and nearby.

Khuyết điểm: Everything was OK.

Ưu điểm: Confortable room Clean bathroom

Ưu điểm: The breakfast was good, and the waiter was very helpful. The location was convenient enough for me.

Khuyết điểm: The bathroom looked rusty and the water was not warm enough. I guess the room I stayed in was not fresh enough. It needed some renovation and better cleaning. I felt cold in it.

Ưu điểm: It's very clean and confy, the rooms are nicely set and decorated. Staff are very polite and helpful, hussein did a great job.

Khuyết điểm: Lousy house keeping, and while checking out the front desk mis located our passports and it took some time to find them. it was a scary 10 minutes.

Ưu điểm: The staff were very sweet and helpful. The room was flawless, everything was really great.

Khuyết điểm: Nothing, everything was perfect

Ưu điểm: Clean rooms and reasonable prices

Khuyết điểm: The breakfast didn’t meet my expectation also there were no lebanon cuisine.

Ưu điểm: Good location

Khuyết điểm: Bathroom not clean Smell overnight

Ưu điểm: IT WAS A TERRIBLE STAY BECAUSE THE STAFF WAS RUDE THE VALET PEOPLE WERE EXTERMLY RUDE AND NASTY.THE HOTEL SMELLS I DON'T UNDERSTAND HOW IT'S RATED 5 STARS BECAUSE IT SHOULD NOT EVEN BE ALLOWED TO HAVE ONE STAR.LOCATION IS HORRIBLE BECAUSE IT TAKES ONE TO GET INTO HAMRA AND ONE HOUR TO GET OUT

Khuyết điểm: I DID NOT LIKE EVERYTHING ABOUT THIS HOTEL THE ONLY DECENT THING IS THAT IT WAS CHEAP HOTEL

Ưu điểm: Clean Hotel in nice neighborhood

Ưu điểm: Nothing.

Khuyết điểm: One of the worst hotels ever. Poor customer service. They charge different exchange rates. They do not accept payment by credit card. They care for money only. Half of the days I did not get room service. They ask for tips a lot. Some workers offered prostitution. Dirty facility. Cheap breakfast. Poor gym. They did not get me a discount despite staying for more than two weeks. Two stars are way too much for such a facility. Very overpriced!

Ưu điểm: The reception was amazing thank you mohammad for the hospitality

Khuyết điểm: Nothing

Ưu điểm: It was in good location, and requested a late check with no problems.

Khuyết điểm: You had to pay extra for coffee in your room.

Ưu điểm: Hotel location, cleanliness, room service and reception staff were very good.

Khuyết điểm: Though I booked a non-smoking room but twice during my stay I could smell smoke in new shower towels!?! I never thought this can happen but it seems that smoking customers have ruined some towels such a way you can smell smoke instead of laundry detergent!?! Breakfast is not that great nor the breakfast staff!?! Sunday was good with the breakfast staff on duty all time and available behind the counter. From Monday to Wednesday empty main dishes were not refilled on time, a lady staff on duty was not available behind the counter for extended period of time and on her phone whenever behind the counter with main dishes being empty without instant refill!?! One main dish on Wednesday was from Tuesday, bread and donuts were from Tuesday, and the scrambled eggs dish was not available nor was the lemon juice!?!??? I don't believe it is worth to have a breakfast with your booking. Electronic keys were changed three times during our stay, they stopped working for unknown reason. When asked, the receptionist informed us that electronic keys need reassignment if they stay within cellphones range for a while!?! If we were informed about this we would have taken necessary precautions to avoid key malfunction.

Ưu điểm: Perfect

Ưu điểm: Good location clean hotel

Khuyết điểm: Nothing

Ưu điểm: Everything

Ưu điểm: Very nice stay we were upgraded to a suite which was nice! Bed was very comfy and clean bathroom was nice and we had more than enough space! Staff were friendly and happy to help! Breakfast was ok they had a mix of things like croissant, toast, cereals and a mix of other things.Everything together though we were very happy and would stay there again, very nice location with a lot in walking distance!

Khuyết điểm: Everything was fine the only issues were the carpet in the room looked a bit old and dirty and maybe they could replace it and secondly the offer of free tea/ coffee in room would be nice!

Ưu điểm: I like breakfast and location.

Khuyết điểm: I don't like it because they have around two pubs so noisy.