Cascade Lodge

Room was ok for the price.

My credit card was already charged at 8am the day i was supposed to check in before i even arrived. We arrived at 9:30pm and they said they couldn't charge to a different card because they had already charged my card. 8:30am the next morning my husband went to get coffee as I am still in bed, i heard the door open thinkinking it was him, nope house kerping cracked the door saw me laying in bed and shut the door. Check out isn't untill 11. I would and will never stay here again!!!

Facilities are clean and comfortable

The staff is not friendly, not welcoming. I was charged more for the room than was initially offered.

Nothing.

The front desk people (owners) were horrible, and ripped us off $40 extra for our Registered Service Dog that shouldn't have been extra.

The room had an unpleasant smell around the air conditioner and bathroom, with air freshener sprayed over it too strong. The unpleasant odor remained despite leaving the window open for several hours. We were in the unit closest to the street - I asked if I could move as I was concerned about traffic noise, and the manager assured me it was a quiet room and I would not be disturbed. This was not true. There was significant traffic noise with all windows shut. The wifi was basically unusable. When I went to mention these issues to the manager in the morning, there was no one to be found in the office. Would not stay again.