Taj Bentota Resort & Spa

Location, clean private beach, staff

The first superior sea view room on the 2nd floor that was allotted was not clean. The service staff forgot to clean it. We were given another superior sea view room on the 3rd floor - without the view of the sea. It turned out that it was a garden view room. Next day the apologetic staff upgraded us to a delux sea view room in the corner of the block on the 6th floor with a complementary dinner buffet for 2. While we appreciate the gesture, we felt that the rooms are slightly overpriced. Buffet is charged at $22 per person which is discounted rate. Rooms have seen their prime years ago. Its not a very well maintained property. Best part is the location. Right on a private beach that is clean and not at all crowded. Rating is for the disappointment - considering the expectations from Taj. Travellers- please ensure that you book rooms on the 4th, 5th, or 6th floor. The higher the floor the better the view. Check with the hotel in advance and mention your preference. Staff is good. If there is a goof-up, they will compensate for it with a surprise. All the best!