Kappo Ryokan Kannawa Bettei

The staff, Yoko-san was superb. The private onsen was great but the food was superb.

Location was a bit out, but still okay

The food was amazing and we appreciated the care taken in translating the menu and in the presentation of all the beautiful dishes. We loved having our own two private baths, and felt very comfortable in the futons.

The check out time was 11, and we wanted to use the Family Bath at 10:00, but someone was in there. Just after they got out, the cleaning staff went in (at 10:30). We went in anyway, but felt we were not supposed to do that. Maybe the cleaning staff should go in after the check out time?

Everything was excellent and we had a great time stay there. The staff was very friendly, highly recommended

Nothing

This is an amazing boutique hotel. A, location is perfect, close to the top 6 hot springs, in 5-10 mins’ walking distance. B, whatever breakfast or dinner, each dish is like a pice of art. Collocation of the dish and the plate are perfectly matched. Food is so fresh and delicious! C, all the staff are very thoughtful. Any single question or request, you will get professional response and answer very quickly. Love this city, love this hotel.

Great ryokan fantastic facilities and amazing kaiseki dinner ! The lady who was serving us was adorable ! Fantastic service and great attitude ! The food was just amazing !!