Graduate Berkeley

N/A

On the good side, location was gd. Went to concert at the Greek; able to walk to hotel. Check-in was normal. Room was ok, fan didn't work, room smelled dusty. Service in lounge was poor. After the concert, my wife and I stopped in for a drink. The line wasn't long, but one guy kept ordering for waves of friends + bartender didn't tend to anyone else. After reaching the bar, bartender said that they aren't serving anymore. Of course, I complained, and they poured me a glass; still = service failure…inefficient patron mgmt. Bed was noisy, rooms were cramped for the price ($360+ w/pking). Worse part was the next morning...apparently, there was an evacuation, and I couldn’t hear an alarm on the 5th floor (+ there's a 6th floor). Wife heard something feintly, mainly cuz it was the same alarm they use at her emp’r, but i couldn't hear a thing even after we opened the door to the hallway...ill-equipped alarm system...feel they should have 1 in each rm or hallway vs somewhere in the distance. I guess power went out b/t 7:30-8:00am so the elevators didn't work when we were heading down. They have no back-up power or generator and the stairwells were very dark and tough to navigate while opening doors at each floor with bags in tow (who doesn't have emergency lighting ? fire code violation?). We didn't even know what was going on until the 2nd floor. There, we saw a hotel staff with lanterns, and we asked him what was going on. He said he didn't know...just knew they needed to evacuate the bldg, which made things scarier. What if we stayed in bed, and there a real emergency like a fire. The Graduate seemed quaint but, given our exp and overwhelming disappointment in their ability to keep guests safe, we'd never stay there again.

I found cockroaches in my bathtub