Hotel Soffia Boracay

The friendliness of the staff, despite the roadworks going on outside the room of the apartment. When i cancelled the remainder of my days the hotel manager empathised with my position, and tried to make efforts to resolve the roadworks noise.

It was apparent that on my stay, distruptive, loud digging and mainenance was being carried out right out the front of my apartment from 9am every day. This was also going on BEFORE i arrived. I dare say i would have not booked this hotel if i had known in advance.

Excellent place for those who want to enjoy quiet time and enjoy some nature. They have a shuttle that goes every hour to station 1. Food is good that compensates for the serving time.

Quite far from the beach. Facilities could be improved. Shower room is quite small. It could be quite a chore to go to the third floor since there’s not elevator.

Staff and we can view the sea from the hotel from far side

While we booked the hotel they charge full amount and while we were checking out told us that u need to pay by other credit card, while they refunded into the card which was previously charged we losss 10 % again , they should have to inform us before check in or while we book. The provided room at the beginning was so poor but after the request they change the room was fine ,

Location was excellant.

The hotel is in need of up dating. The airconditioner was noisy,rattley and well passed its use by date. No condiments(TEA/COFFEE making facilities in the room) The room smelt. Bathroom had insufficient lighting.