Residencia Boracay

Well kept

Too far from the main activity center. The noise in the courtyard rooms echo into the first floor rooms especially when we had to keep our windows open because there is no aircon. We were informed aircon is not available from 10am-5pm which is fine but for the next 2 days until we checked out, aircon never worked. We asked if it will be fixed, we were told no just use the fan. I inquired if my 82 year old mother will get a senior discount, we were told no again. (I think this is against the law) The staff always has a ready answer-no. Even a general discount would have been appreciated considering that we did not get the aircon room we paid for. I inquired if we can get an airport transfer service, we were told we should have made arrangements a day before (how will we know that?)