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Old and outdated
The hotel is old and outdated, and has clearly never been renovated. There’s no WiFi in the room, and the room was not up to my cleanliness preferences. Unfortunately, hotels in this area during the summer in Boston are wicked expensive—$400+ per night. I paid almost $200 per night for this hotel, and even that was far too much for the quality. The one benefit: great location.
Great location on a budget
The price is fantastic, especially considering the location, which can't be beat. The accommodations were adequate.
Since the building was old, the wifi didn't reach the rooms reliably. Wifi was available in the lobby, and there was a business center with two computers, printers, and a copier. Unfortunately, the printer for computers were not set-up. I had to use the FedEx around the corner to print.
Facility is Very Tired
This was probably nice in the 80's. Now it needs a renovation.
Premium location for a great price
Overall great stay. Friendly and accommodating staff. Location was amazing. Just a few steps away from back bay train station which was perfect as this is where the train picks you up to go to Gillette stadium (if interested in or going to watch a New England Patriots football game). Close by are a couple of great breakfast spots. Look at pictures before you book so you won't be in shock and know exactly what you're getting which is a clean room for a great price for that location.
The only thing I noticed was a little dust in the corner of the washroom door.
Business & pleasure
For me everything was perfect. I was in a high floor which I think was why it was so quiet. I was right across from ice maker which is a super bonus for me! The staff helped with restaurant advice & direction. They were so nice to hold my luggage after I had to check out. Flying is stressful for me so ease with that really helps me
Local restaraunt advice & friendliness of staff. They're a very green hotel too! They're so close to so many options. They were perfect for the conference I had to go to. Within walking distance of conference & near really stellar restaurants. All walking distance!!!
Horrible room and hotel. Had huge roaches in bath
Did not like anything about hotel.
Infested with roaches.
Hotel itself was nothing special but the price and location was perfect for spending the weekend in the city.
It's an old hotel badly in need of renovation and
It was air conditioned and well located
The room smelled bad and the bathtub drain area was corroded and black. No wifi in the rooms.
No internet in room
Business center with internet connection and printer
Internet connection not available in every room, but only in common areas/business center
It was well located and relatively inexpensive and the bed was comfortable.
However, it was very worn and the corners in the bathroom were dirty. The tub was disgusting. The carpet was torn and dirty. Although cheaper than other hotels, it was not cheap -- $262 for one night. I would not stay there again.
Bugs in bathroom. Mold in shower. Pretty bad.
The bathroom was small but had bugs. Also the caulking in the shower was black mold.
We liked that it was close to the T stations. It was very quite there. I liked the location.
The ad said that they had a complimentary breakfast, but there wasn't one. The beds weren't that comfortable.
The business room was well equipped and the central position of the hotel was good for visiting the city
The bathroom had lots of problems: the tap of the shower was stuck and the drainage basin was partially blocked
Rooms were clean. Very good location only minutes from t station. Good value for city centre. Staff were very helpful. Free wifi was useful.
Old hotel with dated decor, (brown carpets!!) Breakfast not up to much, (cornflakes in a plastic bowl!!) Could not take a bath as there was no plug for the hole.
The price and the privacy
There was a lot of noise from a neighbouring highway and from streets below. I was unable to open the windows.
The desk clerk at check-in was very helpful as was the sales manager when we cancelled the last nine days of our 10-day reservation
There is no way in the world that this is a 3-star hotel. Rooms are old, dated, tired. There is no obvious investment in upkeep. One or two stars would be a fair rating.
Staff was courteous and helpful. The desk manager made good suggestions about what to do, and about shopping. He also was very helpful in relation to the problem described in "Complaints".
Rooms are rather small, and there is not much shelf space in the bathroom. When we discovered a very large cockroach in the bathroom (almost 1 1/2" x 1") the desk manager offered us another room, but only had one that was even smaller. They comped our room, but we went to another hotel the next day.
It was not possible to open the window so the room smelled of close.
Free Wifi, Parking next to the hotel (20$ for 24hours)
Small and old bathroom Poor Breakfast
Great location at a reasonable price.
Excellent location in center of Boston, close to subway.
Breakfast was no so good.
The staff (frunt desk and house keeping) were all very good.
This hotel was expensive for the state of the building. We heard rats running through the AC system all night. The breakfast was not even worth going to (unless you live on sugar).
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