Ocean View Hotel

Staff on the reception very friendly

Very very dated from the hallways worn carpets and paint, to outside the door to the room there were cut off copper pipes that were a hazard, in the room it was just as dated lining paper above the window was bubbled up, window frame broken so couldn't close it, woke in the night to the wind and howling sound through all windows as the draft excluding was perished. Also had to go out of the hotel to next door to get breakfast and it was pouring down, food wasn't ready, had to go and ask for a tea and coffee as no one attempted to come ask us, then when she came with the tea she never brought the coffee so had to find her and ask again, my opinion definitely overpriced big time at £100 for the night

Any problems we had they responded quickly. Pleasant staff

Pressure at the shower low Extractor in the bathroom didn't work

clean room, lovely outdoor scenery, lovely staff

satisfactory overall

The Collingwood staff were great, breakfast was good and the bed was comfy. The view was amazing.

It was the fact we were moved I was not happy with. We booked to stay in the Ocean View but we’re moved to it’s sister hotel The Collingwood Boutique next door because “it doesn’t really open during the week”. Why take my booking if you’re not open? One of the reasons I booked the Ocean View was that it had a pool. The Collingwood did not, so I couldn’t swim. The Collingwood was a little ‘tired’ and would benefit from a refurb. Otherwise fine.