Best Western Plus Hotel Stadtpalais

The breakfast was ok. Good location and friendly staff.

The room was very dirty (dust all over the place) and no soap. WiFi did not work during our 2 days stay.

The team was kind and welcoming.

There was a strong smell of smoke in our room. The interior design was pretty old fashion and the breakfast (the salty part: ham, cheese etc) wasn't so good.

Good welcome from the staff

Smoking room with heavy smell - while asked for non smoking (non smoker), bathroom worn out, parking facilities is insufficient and parking in the neighbourhood can be tricky

Central location and own parking. Nice and freindly atmosphere. Good German standard of the breakfast.

The reception staff was kind.

They had forgotten to turn on the heat, it was freezing cold, and we slept with our coats on. The Hotel was being restored, therefore there was a horrible smell from the carpet glue, which made breathing unpleasant. We canceled the following nights, as it was impossible to sleep both because of the cold and because of the strong smell. The restaurant breakfast was the worse we have had for many years in a hotel. The date on the tea bags was long overdue and the bread old and dry. No service what so ever perhaps the staff was off?

Staff was very friendly. Nice location.

Room a bit small. The bed was semi-comfortable.

good location, friendly staff

B'fast choice very limited