Intercityhotel Braunschweig

The hotel is of a good standard. It has nice style, layout, comfort levels.

I was really disappointed with the parking arrangements. There was really not enough effort made for guests to understand this. Maybe for staff this is obvious, but for a first time person at the hotel, it was below expectations. Parking is in the garage for the mall. Your ticket only works in one machine (I found this out on the last day). I did not park in the garage the first 2-nights, instead the business centre which I found out was wrong. However, from the outside it is really unclear that this is not allowed. The hotel manager was actually really rude with regards to this, and said I would be towed and it was my fault. Also the discounting of the ticket from the hotel was also troublesome with the machines, readers, etc. The first morning it took me 45 minutes to exit the car park. This was maybe a particularly bad experience and leaves me angry to return what is actually a nice hotel.