Hotel Dann Carlton Bucaramanga

Comfortable bed with great bed sheets!

I would have like face towels

Really good

Very nice modern hotel and great location. The service was excellent and the view from the rooftop hotel also amazing.

This was our first stay at the Dann Carlton Hotel. The property is in a good area, not too close to the bars and clubs, but still within walking distance from them. The staff was always very helpful. The service we received was beyond our expectations. Special thanks to the waiters at the terrace restaurant and to Mayerly in the reception area. The room was very clean and spacious. It is also worth noting that the security in the hotel makes things smoother. For people interested in a transfer to the airport, the hotel offers private transportation in white SUVs that are just outside the property.

This comment is more for the management. We noticed a lot of English speaker guests at the hotel. Bucaramanga is getting more international tourism and I believe the hotel will benefit from having the staff being also fluent in English, to assist the guests in a more efficient way. Just a suggestion.

The best during the stay was an amazing hotel staff - very friendly and very helpful. I was able to check in early when I arrived. Breakfast is good. This hotel has a great location. It’s very clean. My room was relatively large, bright, and clean. I highly recommend this hotel.

The rooftop pool is unfortunately closed due to maintenance. However, they have an agreement with another hotel for Dann Carlton’s guests to use the pool. It’s not as convenient but it is an option.