Novum Hotel Golden Park Budapest

Only location, nothing else.

Reception personel was unpolite, they want only your money, they are giving you first worse room after if you say this is not my booking they are changing but still bad. Room was so so so small. We could not walk around of bed. No space for bags in room. No fridge, no sleeper, no bathrobe, no enough window. We don't came never. This hotel very expensive but very bad service and very bed room. Room is Not like on the photos. Don't come here!

1. My room was not cleaned. The staff thought they had their own reasons and I should not complain 2. The same staff did not hesitated to request an extra 20 Euros for early check in FOR A ROOM THAT WAS ALREADY READY. I refused to pay more so my ready to enter room waited two more hours for the check in time

Good thing was the location, close to the Keleti Railway Station. And they change your towels every day if you want so. Toilet was semi-clean(ish).

Never cleaned from under the bed. Some if the staff were good ans happy, other part looked like they hate their job. On the last day, there was a problem with warm water and I had to shower with cold water. You can hear everything from the hallway and other rooms. There is a hospital nearby and you constantly hear sirens going off. Bad smell in the room as well.