Insolito Boutique Hotel

It was once a very nice property. Actually it rather very negative therefore read the part 2. The positive part was software or the people of Resort. Very nice welcome, smily, courtesy, very caring. However I would welcome some training, a lot of training in restaurant, some at the reception. And English! Do you need also international tourists? I mean only the front desk and F&B Manager spoke decent english. The location is also beautiful, use Uber to get to the center - not even 10 minutes. Do some outdoor activities the front desk recommend, worth of it.

However, it needs an urgent refurbishment. Urgent I repeat. To us it seemed like a lack for respect for guests, nobody (or better said the owners) cares about the hotel. It looks at every part and let's do not talk about the hidden corners, very decadent and somehow left for good. Being a very expensive one and for sure, having its glorious years behind, it's such a pity to let it die. Now let's talk about everything in details, the room, somehow we were upgraded because the hotel was obviously empty (our stay was in May, good possible not the high season). The center of Buzious was very crowded and full of touristy though! The room was very dark, the balcony area covered by plants, all the day long actually all the night long. The cleanliness, you cannot do much, it's so old that the staff somehow gave up the maintenance. So, rug in front of shower dirty, the floor kind of sticky, again a beautiful parquet needs renovation etc. I can go on for ages. The area closed to the beach, all the lounge furniture needs maintenance, mattresses open ...old...not clean.. At the end of the day it's still a member of designhotels.com. I would urgently recommend to recheck this property. It damages the reputation of the whole organisation. Next time I'll check twice before I book one hotel of design hotels!