Hotel Neptuno

Location was great, only 10 minutes from the beach and lots of shopping/restaurants available to the customer. Staff were reasonably helpful, however other customers at the hotel weren't as friendly. This however isn't the hotels fault.

First impressions weren't great. We arrived around 9pm and had to stand in the busy queue to check-in for 40 minutes. We were then told that dinner finished serving at 9:30pm, we were very annoyed as we did actually arrive in time but had to stand in the queue because of low staff! We had to shout to the receptionist as the reception is situated in the same room as the entertainment/bar and there was a jazz band - giving check-in guests a hard time to converse with the staff. The room was average, reminded me of caravan decor. The walls sound like they're made from cardboard or paper. The cleaners are oblivious to other hotel guests when they're tidying rooms, i couldn't keep track of how many times i was woken up early because of the banging chairs/beds and constant stomping across the floor in the rooms around us when cleaners would tidy up after guests. Very tiring, i wouldn't recommend to anybody wanting a nice relaxing break as i've come away more tired than when I arrived!