Khách sạn ở Cape Town nằm gần sân bay Clock Tower

Ưu điểm: Everything about the hotel was wonderful. The staff couldn’t do enough for us.

Khuyết điểm: Can’t think of anything that could be improved upon.

Ưu điểm: Lovely staff , amazing food, location

Ưu điểm: Got upgraded to the penthouse suite. Insane! But even without the upgrade the hotel is so lovely. Staff is on point, location amaZing, food even better

Khuyết điểm: Nothing

Ưu điểm: Comfortable and friendly, a great place from which to enjoy Cape Town.

Khuyết điểm: Nothing

Ưu điểm: Only a pleasure to stay at this hotel. Beautiful decor, superb service and the best quality. A home away from home.

Ưu điểm: location

Khuyết điểm: bathroom smelled bad

Ưu điểm: Breakfast was good. Restaurant was good, especially the chicken pasta.

Khuyết điểm: The coffee machine was not user friendly. the light stays on at night and creates disturbance. The coffe is also not very good.

Ưu điểm: From start of the holiday until we left all the staff from the Manager down were first class, we arrived at very short notice because of a very bad experience with our first hotel. We checked in on Christmas day, the staff were first class as had a very short window to complete check in as was attending a Christmas Lunch. The Westin Hotel went out of their way to help and assist throughout our stay, would highly recommend this great Hotel... Well done.

Khuyết điểm: Nothing :-)

Ưu điểm: The location is a right between downtown and the V&A Waterfront. Everything is walkable plus you have great cab service as well as the hop-on hop-off bus right out in front of the hotel. Since this hotel is adjacent to the convention center, getting to anything you want for business or please is easy to do. The breakfast spread in the mornings was excellent and the rooms were nicely appointed wth hotel being very clean.

Khuyết điểm: Since the hotel is at the convention center, if there is a large convention in town (that you are not a part of) you may get overwhelmed by conventioneers. There was a large ANC convention in town while we were there. The hotel was able to handle the added quests, so it reallly wasn't a problem but could be an issue for some. Check the Cenvention Center schedule prior to booking. The only other issue I had was the customer service in general. I really thnk this issue is more cultural to South Africa than it is an issue at the Westin. I just didn't feel like the conceirge's were as helpful as they should be getting tickets for me or helping me find a good restaurant. I sat in the bar area of one of the hotels restaurants (1 meter from a restaurant table - didn't realize it) and we asked to order a desert and was told we needed to get up an move 1 meter to the next table. This kind of rigidity does not exist in the USA..,.the customer is always right and we would have been served. That night we decided to get up and move back to our room. At breakfast, there was mixup with the number of people in our room booking (they claimed the reservatin was for one and we had two in the room). Breakfast was supposed to be complimentary but they made us pay for one breakfast each morning (200 Rand)....an inconvenience. I think this would have been handled differently in the US. Overall, I would recommend the hotel for its location and nice amenities, just don't expect 5 star American style service anywhere in South Africa. (Although I will say the overall service level in South Africa is much higher than anywhere I have been in Europe....espeicallly restaurants)

Ưu điểm: Comfortable, clean and modern; we stayed in a suite which comes with a great breakfast and cocktail hour

Ưu điểm: Just the location and the lounge service and the friendly staff at the lounge

Khuyết điểm: The staff cleaning was not good in the room the A/C was not working in the living room reported several times they came and told its ok and its not at all keep on ignoring all the time when i reported to the duty manager nothing much she did. When order from the room service u have to pay right away its terrible experience and i will never stay there again and i will never recommended to any one

Ưu điểm: Always good, staff always excellent, will stay over and over again

Ưu điểm: Extremely pleasant, capable, and helpful staff ! Well appointed room with great view ! Exceptionally good black-out shades in room that permitted good sleep while adjusting to new time zone ! Very comfortable, Quiet room! Good spa facilities. Good on-sight restaurants. Good buffet breakfast. Excellent wifi, including in the room !! Beautiful design/architecture. Bright and cheerful. I REALLY LIKED THIS HOTEL !!

Khuyết điểm: Minor complaint: The "lap pool" usually did not serve for swimming laps as it was the only pool at the hotel, it was only one lap wide, and was used by guests for simply lounging in the water. However, the gym was well equipped, so I was still able to get good exercise.

Ưu điểm: high quality facility providing full service. Staff is competent, professional and helpful. Room are comfortable and clean. Food is very good. Internet works well

Khuyết điểm: Sometimes prices on high side for Cape Town where there are plenty of options

Ưu điểm: Bed was very comfortable, room good size, view spectacular and location wonderful

Khuyết điểm: Reception disorganised/disinterested. On checking in, we carried all 4 of our bags and travel cot and stroller and no porter to offer assisiatnce. On the third night the front office staff decided that our baby sitter coulod only come to our room after signing ionto a book, that they could not find, and held us up for about 15 minutes while they looked...finally they allowed her to write on a piece of paper without checking the veracity therof. Each night we stayed, a flashing warning light on the ceiling kept going off, " oh don't worry about that, we'll switch it off". Despite asking the front desk NOT to call the room our kids ( 3 and 18 months) were sleeping in, the did so repeatedly on all three nights. Bar staff inattentive,, room service slow and inefficient, meal for 2 ordered at 11:340 took an hour was cold, (although delicious) and arrived with 1 set of cutlery for 2 meals. ( one does not complain at that jucnture when one is hungry... i just ate. As a family we have spend between 15 and 20 nights a year in Cape Town, always taking either a two bedroom suite or a hotel with interleading rooms. We have some favourites, and apart from a great location and great room, the service in this hotel is so ambivalent borderline disinterested that we will not return.

Khuyết điểm: Response from email address unacceptably long.

Ưu điểm: Location was fantastic. Clean and efficient. The junior suite, however, was not properly explained and it had bunk beds. More for a family of four. Great view of Table Mountain.

Khuyết điểm: My credit card information was used to shop for products worth USD350 from an online Adidas store. THIS IS UNACCEPTABLE.

Ưu điểm: The Breakfast was great, super variety, great coffee. Location is fantastic for us, central plus next to the gym. We just love the place.

Khuyết điểm: The legs from the bed are painful if you knock into them.

Ưu điểm: Location and breakfast were the brst points of the hotel

Khuyết điểm: The maintneance level is very low.We and other guests were locked in a lift for almost 2 hours with no solution by the staff. Lift telephone was broken so it was difficult to notify staff about our position

Ưu điểm: Very handy location

Khuyết điểm: Checking in was a bit chaotic but thereafter we had a great time

Ưu điểm: Best location in Cape Town. Nice and clean hotel, with many good facilities. Cosy and beautiful lobby for coctails. Delicious breakfast.

Ưu điểm: Table mountain view, Lobby & location with easy access to the mall

Khuyết điểm: Small gym

Ưu điểm: Location, room

Khuyết điểm: Express breakfast

Ưu điểm: The location is perfect for different tastes of food from simple takeaway to fine dining restaurants! Great for shopping! Wonderful views!

Ưu điểm: I liked everything absolutely amazing 2015

Khuyết điểm: all was great

Ưu điểm: It was a perfekt Hotel for our holidays! We are looking forward to stay there again! So lovely and friendly staff! It was a pleasure to be there. See you soon for the third time ;)

Khuyết điểm: Security access to property

Ưu điểm: Just amazing

Khuyết điểm: We’re not there long enough

Ưu điểm: Great location at Waterfront. Luxury apartment. Very good security. Next to One and Only Hotel.

Khuyết điểm: Had a problem with security tag. Was annoying passing through security each time

Ưu điểm: The location is great for access to the Waterfront. The room was very clean and the staff are always friendly and helpful and nothing is too much trouble. The breakfast is lovely, lots of choice and nice waiting staff. This is definitely good value for money and a very pleasant experience.

Khuyết điểm: The key for the room was temperamental, and the road outside was noisy during the night.

Ưu điểm: Great Location. Friendly staff.

Khuyết điểm: I stayed in a room smaller than the others, noisy outside and with a noisy AC.

Ưu điểm: loved it

Khuyết điểm: nothing

Ưu điểm: Loved everything about this place, excellent service from the reception staff, room service, onsite restaurant and bar, the facilities well situated in a vibrant area near to the waterfront activity hub.

Khuyết điểm: The mini fridges in some of the rooms weren't working...(.I booked multiple rooms as I was on a family vacation). Also not sure if the bathroom fans are supposed to work or not....may need to be checked.

Ưu điểm: Location is safe and walking distance to V & A Waterfront. Friendly and helpful staff. Room was spacious and clean. A two point plug in the room would be convenient.

Ưu điểm: Location and service of the staff. Very clean

Khuyết điểm: The airco in the room is a bit noisy and the beds a quite short