Khách sạn ở Cape Town nằm gần sân bay Golden Acre Shopping Mall

Ưu điểm: Everything about the hotel was wonderful. The staff couldn’t do enough for us.

Khuyết điểm: Can’t think of anything that could be improved upon.

Ưu điểm: Lovely staff , amazing food, location

Ưu điểm: Got upgraded to the penthouse suite. Insane! But even without the upgrade the hotel is so lovely. Staff is on point, location amaZing, food even better

Khuyết điểm: Nothing

Ưu điểm: Comfortable and friendly, a great place from which to enjoy Cape Town.

Khuyết điểm: Nothing

Ưu điểm: Only a pleasure to stay at this hotel. Beautiful decor, superb service and the best quality. A home away from home.

Ưu điểm: Failed to note our request to have room in Green Park section of Hotel which we have had for all our previous stays

Ưu điểm: Their breakfast menu is fantastic!

Khuyết điểm: The views aren’t that great

Ưu điểm: In truth, there is very little to fault. The location, staff and sheer luxury was a bliss.

Khuyết điểm: I usually wouldn’t mention these matters, but this is an expensive 5star hotel, so I will:- 1. The staff reserve sun beds with names on around the pool that may stay unused all day. That’s wrong and We found that awful. 2. Breakfast is self-service. Queues at egg station with one chef and picking through aged cooked dishes isn’t my idea of 5 star. Not really impressed.

Ưu điểm: Wonderful gardens and pool area.

Ưu điểm: If you want traditional luxury and facilities then this is a great place to stay The gardens are lovely and location is great Super attentive service

Khuyết điểm: Look I’m nitpicking but the pool is too warm especially after the gym!

Ưu điểm: The location is perfect with access directly on to Kloof Street. It has an amazing pool and the rooms are super comfortable with massive beds. The food was great and the staff are always on hand to help with anything you need.

Khuyết điểm: We didn't like getting woken up at 5.45am every morning by the staff who start their day at the pool and on the breakfast terrace. They talk at the top of their voices with no regard for guests who are trying to sleep.

Ưu điểm: Excellent service and great location. Staff clearly very well trained, which is sadly rare now.

Khuyết điểm: Nothing

Ưu điểm: Location and grounds are spectacular, as is the breakfast buffet.

Khuyết điểm: Late night noise issues from bar and terrace area kept us awake and even awakened us from a sound sleep one evening. Required repeated calls to front desk to resolve. Bathroom lights also miswired and require turning on room lights which is problematic when companion is sleeping. Overall, it's a very nice hotel with very major flaws.

Ưu điểm: Staff were so friendly and couldn’t do enough for us. Made our special anniversary even more special. Facilities and grounds were beautifully maintained. Food was excellent.

Khuyết điểm: Nothing

Ưu điểm: Lobby entrance and Bar. Gardens are lovely and one can stroll into town by way of the University park right across the hotel entrance.

Ưu điểm: location

Khuyết điểm: bathroom smelled bad

Ưu điểm: Breakfast was good. Restaurant was good, especially the chicken pasta.

Khuyết điểm: The coffee machine was not user friendly. the light stays on at night and creates disturbance. The coffe is also not very good.

Ưu điểm: From start of the holiday until we left all the staff from the Manager down were first class, we arrived at very short notice because of a very bad experience with our first hotel. We checked in on Christmas day, the staff were first class as had a very short window to complete check in as was attending a Christmas Lunch. The Westin Hotel went out of their way to help and assist throughout our stay, would highly recommend this great Hotel... Well done.

Khuyết điểm: Nothing :-)

Ưu điểm: The location is a right between downtown and the V&A Waterfront. Everything is walkable plus you have great cab service as well as the hop-on hop-off bus right out in front of the hotel. Since this hotel is adjacent to the convention center, getting to anything you want for business or please is easy to do. The breakfast spread in the mornings was excellent and the rooms were nicely appointed wth hotel being very clean.

Khuyết điểm: Since the hotel is at the convention center, if there is a large convention in town (that you are not a part of) you may get overwhelmed by conventioneers. There was a large ANC convention in town while we were there. The hotel was able to handle the added quests, so it reallly wasn't a problem but could be an issue for some. Check the Cenvention Center schedule prior to booking. The only other issue I had was the customer service in general. I really thnk this issue is more cultural to South Africa than it is an issue at the Westin. I just didn't feel like the conceirge's were as helpful as they should be getting tickets for me or helping me find a good restaurant. I sat in the bar area of one of the hotels restaurants (1 meter from a restaurant table - didn't realize it) and we asked to order a desert and was told we needed to get up an move 1 meter to the next table. This kind of rigidity does not exist in the USA..,.the customer is always right and we would have been served. That night we decided to get up and move back to our room. At breakfast, there was mixup with the number of people in our room booking (they claimed the reservatin was for one and we had two in the room). Breakfast was supposed to be complimentary but they made us pay for one breakfast each morning (200 Rand)....an inconvenience. I think this would have been handled differently in the US. Overall, I would recommend the hotel for its location and nice amenities, just don't expect 5 star American style service anywhere in South Africa. (Although I will say the overall service level in South Africa is much higher than anywhere I have been in Europe....espeicallly restaurants)

Ưu điểm: Comfortable, clean and modern; we stayed in a suite which comes with a great breakfast and cocktail hour

Ưu điểm: Just the location and the lounge service and the friendly staff at the lounge

Khuyết điểm: The staff cleaning was not good in the room the A/C was not working in the living room reported several times they came and told its ok and its not at all keep on ignoring all the time when i reported to the duty manager nothing much she did. When order from the room service u have to pay right away its terrible experience and i will never stay there again and i will never recommended to any one

Ưu điểm: Always good, staff always excellent, will stay over and over again

Ưu điểm: Extremely pleasant, capable, and helpful staff ! Well appointed room with great view ! Exceptionally good black-out shades in room that permitted good sleep while adjusting to new time zone ! Very comfortable, Quiet room! Good spa facilities. Good on-sight restaurants. Good buffet breakfast. Excellent wifi, including in the room !! Beautiful design/architecture. Bright and cheerful. I REALLY LIKED THIS HOTEL !!

Khuyết điểm: Minor complaint: The "lap pool" usually did not serve for swimming laps as it was the only pool at the hotel, it was only one lap wide, and was used by guests for simply lounging in the water. However, the gym was well equipped, so I was still able to get good exercise.

Ưu điểm: high quality facility providing full service. Staff is competent, professional and helpful. Room are comfortable and clean. Food is very good. Internet works well

Khuyết điểm: Sometimes prices on high side for Cape Town where there are plenty of options

Ưu điểm: Really safe and good location. Staff were excellent. Quick stroll to the waterfront. Great if you have a car, park just outside the front door and looked after 24x7.

Khuyết điểm: Room 2 is very large but next to the breakfast room so a little noisy early in the morning. Quite hard to find on the first day, access is just past the commodore hotel.

Ưu điểm: Location, bathrooms were spacious, staff was extremely helpful.

Khuyết điểm: Drainage in the bathrooms

Ưu điểm: I love this hotel and it’s place and i love breakfast this first time i love breakfast for hotel And service very very good I hope if me back to cape town i will back to this hotel

Ưu điểm: Location was fabulous for easy access to the V and A waterfront. Staff very pleasant and room was lovely. Rather than fill in below about what we did not like which would be negative it would be nice to have tea bags in the room in addition to the coffee for those that do not drink coffee.

Ưu điểm: Location and Breakfast were great. Views over the Waterfront at sunrise were spectacular. Convenience of being able to walk everywhere is a major +.

Khuyết điểm: Only slight complaint would be that the hot breakfast seems to be made in the main hotel kitchen and took time to arrive.

Ưu điểm: oustanding

Khuyết điểm: all great

Ưu điểm: Everything was wonderful. Hotel, local, breakfast, staff

Khuyết điểm: Nothing

Ưu điểm: Great location, great breakfast.

Khuyết điểm: Although the hotel was fairly quiet, they were unable to give us a late check out. Only required 2 hours.

Ưu điểm: Location, staff, service, pianist at breakfast on certain mornings

Ưu điểm: Breakfast was good.

Khuyết điểm: compared to the last time that we stayed at same venue the housekeeping has definitely gone done. Even at 3 star hotels are the sheets changed at least every 3 days. the bottom sheet remained on for the 9 days. Shower--gel was not replaced and we had to ask for water.

Ưu điểm: Lovely and well appointed room with a wonderful view over Table Mountain. Breakfast selection was amazing and the food was well presented

Khuyết điểm: The staff at the reception, breakfast areas and central area were tardy and seemed distracted. They seemed to have been trained to ignore the patrons. On 2 occasions we ordered tea & cake in the central area and had to wait over 15 minutes for a waiter to assist us and another +25 minutes for the tea & cake to be served. This is clearly unacceptable. There appears to be a lack of consistency; our son's complementary wine bottle (they occupied a different room) was removed the morning after they arrived (they had a very late arrival), ours remained in the room for the 3 days we stayed at the hotel. They received slippers, we didn't. Our coffee capsules and milk were not replenished. The pillows from the bed were put in different places on each of the 3 nights we stayed.

Ưu điểm: I liked everything absolutely amazing 2015

Khuyết điểm: all was great

Ưu điểm: Excellent breakfast.

Khuyết điểm: Pool is a bit too shallow to swim lengths.

Ưu điểm: The location and the breakfast

Khuyết điểm: The showers - took ages to warm up and no mixer tap so wasted water trying to get the temperature right (despite water shortage )

Ưu điểm: Very friendly and helpful staff. Excellent breakfast and room service.

Khuyết điểm: We had to login to the internet again and again...This should be improved.

Ưu điểm: Five star rating matches the all round quality demonstrated at this prestigious establishment - check in desk, concierge, rooms, view, cleanliness, breakfast all rated and presented in absolute mag if’s Cr and in excellent tradition

Khuyết điểm: Very difficult not to like it is of fabulous quality

Ưu điểm: Nothing!

Khuyết điểm: Almost everything. During city power outage you didn't have power in the room. Bed & pillow sheets and covers not clean. The balcony full of cigarette butts. The restaurant stuff not really friendly and responsible.

Khuyết điểm: Instructions not followed through as requested

Ưu điểm: Great location

Khuyết điểm: The second tower walk through the 8th floor, down to the 7th floor is cumbersome. Need to add 10 min to get from room to ground floor as elevators are also small. But still loved staying at the hotel.

Ưu điểm: Location is very good if you want to be in the midst of thing. Staff were polite, helpful and friendly. Check-in process was smooth and hassle free. Parking on-site Breakfast was ok

Khuyết điểm: The toilet is not very private Shower cubicle would flood with water Bathroom door was broken. No furniture on the balcony. Kitchenette does not include a stove No freezer space in the fridge