Khách sạn ở Cape Town nằm gần sân bay Cape Quarter

Ưu điểm: Everything about the hotel was wonderful. The staff couldn’t do enough for us.

Khuyết điểm: Can’t think of anything that could be improved upon.

Ưu điểm: Lovely staff , amazing food, location

Ưu điểm: Got upgraded to the penthouse suite. Insane! But even without the upgrade the hotel is so lovely. Staff is on point, location amaZing, food even better

Khuyết điểm: Nothing

Ưu điểm: Comfortable and friendly, a great place from which to enjoy Cape Town.

Khuyết điểm: Nothing

Ưu điểm: Only a pleasure to stay at this hotel. Beautiful decor, superb service and the best quality. A home away from home.

Ưu điểm: location

Khuyết điểm: bathroom smelled bad

Ưu điểm: Breakfast was good. Restaurant was good, especially the chicken pasta.

Khuyết điểm: The coffee machine was not user friendly. the light stays on at night and creates disturbance. The coffe is also not very good.

Ưu điểm: From start of the holiday until we left all the staff from the Manager down were first class, we arrived at very short notice because of a very bad experience with our first hotel. We checked in on Christmas day, the staff were first class as had a very short window to complete check in as was attending a Christmas Lunch. The Westin Hotel went out of their way to help and assist throughout our stay, would highly recommend this great Hotel... Well done.

Khuyết điểm: Nothing :-)

Ưu điểm: The location is a right between downtown and the V&A Waterfront. Everything is walkable plus you have great cab service as well as the hop-on hop-off bus right out in front of the hotel. Since this hotel is adjacent to the convention center, getting to anything you want for business or please is easy to do. The breakfast spread in the mornings was excellent and the rooms were nicely appointed wth hotel being very clean.

Khuyết điểm: Since the hotel is at the convention center, if there is a large convention in town (that you are not a part of) you may get overwhelmed by conventioneers. There was a large ANC convention in town while we were there. The hotel was able to handle the added quests, so it reallly wasn't a problem but could be an issue for some. Check the Cenvention Center schedule prior to booking. The only other issue I had was the customer service in general. I really thnk this issue is more cultural to South Africa than it is an issue at the Westin. I just didn't feel like the conceirge's were as helpful as they should be getting tickets for me or helping me find a good restaurant. I sat in the bar area of one of the hotels restaurants (1 meter from a restaurant table - didn't realize it) and we asked to order a desert and was told we needed to get up an move 1 meter to the next table. This kind of rigidity does not exist in the USA..,.the customer is always right and we would have been served. That night we decided to get up and move back to our room. At breakfast, there was mixup with the number of people in our room booking (they claimed the reservatin was for one and we had two in the room). Breakfast was supposed to be complimentary but they made us pay for one breakfast each morning (200 Rand)....an inconvenience. I think this would have been handled differently in the US. Overall, I would recommend the hotel for its location and nice amenities, just don't expect 5 star American style service anywhere in South Africa. (Although I will say the overall service level in South Africa is much higher than anywhere I have been in Europe....espeicallly restaurants)

Ưu điểm: Comfortable, clean and modern; we stayed in a suite which comes with a great breakfast and cocktail hour

Ưu điểm: Just the location and the lounge service and the friendly staff at the lounge

Khuyết điểm: The staff cleaning was not good in the room the A/C was not working in the living room reported several times they came and told its ok and its not at all keep on ignoring all the time when i reported to the duty manager nothing much she did. When order from the room service u have to pay right away its terrible experience and i will never stay there again and i will never recommended to any one

Ưu điểm: Always good, staff always excellent, will stay over and over again

Ưu điểm: Extremely pleasant, capable, and helpful staff ! Well appointed room with great view ! Exceptionally good black-out shades in room that permitted good sleep while adjusting to new time zone ! Very comfortable, Quiet room! Good spa facilities. Good on-sight restaurants. Good buffet breakfast. Excellent wifi, including in the room !! Beautiful design/architecture. Bright and cheerful. I REALLY LIKED THIS HOTEL !!

Khuyết điểm: Minor complaint: The "lap pool" usually did not serve for swimming laps as it was the only pool at the hotel, it was only one lap wide, and was used by guests for simply lounging in the water. However, the gym was well equipped, so I was still able to get good exercise.

Ưu điểm: high quality facility providing full service. Staff is competent, professional and helpful. Room are comfortable and clean. Food is very good. Internet works well

Khuyết điểm: Sometimes prices on high side for Cape Town where there are plenty of options

Khuyết điểm: I feel that the food serviced could be better for this type of establishment

Ưu điểm: The bed was comfy. And staff were so nice. Breakfast was amazing

Khuyết điểm: Bathroom basin was so clean.

Ưu điểm: Initial impressions was one of apprehension as I had to ask to be helped. Otherwise the staff was very helpful and displayed a level of professionalism

Khuyết điểm: Nothing

Ưu điểm: Location, reception staff

Khuyết điểm: Breakfast takes long, Indian tea which should be available take longer than everything same for Indian menu not available immediately

Ưu điểm: Wonderful, friendly, helpful staff

Khuyết điểm: Dinner at the Mint restaurant was only ok

Ưu điểm: Comfort and staff readiness

Khuyết điểm: Great location and quality. Will definitely go back

Ưu điểm: Breakfast was excellent, and the staff is amazing, particularly the concierge.

Khuyết điểm: Bathrooms have windows to the bedrooms above the tub... why?

Ưu điểm: Service

Khuyết điểm: Lack of variety of drinks

Ưu điểm: We enjoyed both

Khuyết điểm: A fault was reported and never, during our stay, repaired.The telephone shower above the bath leaked very badly when water was let into the bath.

Ưu điểm: Hotel was fantastic !

Khuyết điểm: My cc was billed twice as kayak or get a room.com says they received two reservations at the sand time from me! I only received one confirmation! I spend 30 min on the phone on my dime trying to get them to refund the second charge and it's still not done!

Ưu điểm: The staff were always engaging and helpful. All staff at all levels at all times were welcoming, seemed genuinely happy to greet us and always keen to help in any way. Many times even checked unprompted if we needed anything .

Khuyết điểm: no negative comments.

Ưu điểm: Great location

Khuyết điểm: Radisson Blu's around the world have declined steadily over the last few years. This one is no exception. Hotel was very noisy, lots of late night shouting and slamming of doors. As with all Radisson's the hot water condensers take ages to heat up which wastes a lot of water. The restaurant was like a night club and the food cold. All round a poor experience for a five star hotel.

Ưu điểm: I could walk to the V&A waterfront or take the shuttle. As always the staff was wonderful. Safe location. Used Jarat for tours and pick-up which was a great choice. You can do cheaper but you get what you pay for.

Khuyết điểm: Would have liked it if you could have ordered food at the bar past 10:30pm.

Khuyết điểm: N/A

Ưu điểm: The staff was very helpful in arranging outings for us, very accommodating to all our needs. The food in the restaurant was wonderful and the service was top-notch.

Khuyết điểm: There wasn't anything I didn't like about the hotel. Would definitely book this hotel again.

Ưu điểm: Excellent breakfast

Khuyết điểm: Pricey for the middle class South African

Ưu điểm: The concierge was very good

Khuyết điểm: Food, breakfast, water , aircon, gym , location, front desk,

Ưu điểm: Really safe and good location. Staff were excellent. Quick stroll to the waterfront. Great if you have a car, park just outside the front door and looked after 24x7.

Khuyết điểm: Room 2 is very large but next to the breakfast room so a little noisy early in the morning. Quite hard to find on the first day, access is just past the commodore hotel.

Ưu điểm: Location, bathrooms were spacious, staff was extremely helpful.

Khuyết điểm: Drainage in the bathrooms

Ưu điểm: I love this hotel and it’s place and i love breakfast this first time i love breakfast for hotel And service very very good I hope if me back to cape town i will back to this hotel

Ưu điểm: Location was fabulous for easy access to the V and A waterfront. Staff very pleasant and room was lovely. Rather than fill in below about what we did not like which would be negative it would be nice to have tea bags in the room in addition to the coffee for those that do not drink coffee.

Ưu điểm: Location and Breakfast were great. Views over the Waterfront at sunrise were spectacular. Convenience of being able to walk everywhere is a major +.

Khuyết điểm: Only slight complaint would be that the hot breakfast seems to be made in the main hotel kitchen and took time to arrive.

Ưu điểm: The staff were nice and helpful where they would try hard to help and assist. The bed was comfortable.

Khuyết điểm: After two nights of my stay, they changed the bed sheets during their housekeeping cleaning. However I found blod dots in my bed sheet. I immediately called them to change it and they did happily. Anyway this was frustrated how did they not notice this when they were making the bed because it was so obvious. Also, the power was consistently going down because of the issue in the city. Yet they should inform the residents about this.

Ưu điểm: The size of the room. The deco of the hotel and the room.

Khuyết điểm: The location next to a noisy street (long street). The noise from long street throughout the night. The lack of a back up power supply when the electricity goes off made me feel not safe at all.

Ưu điểm: The friendly and helpful staff. Hotel was clean and loved our spacious room

Khuyết điểm: Swimming pool closes at 9pm :(

Ưu điểm: Staff were friendly and helpful

Khuyết điểm: Needs a refresh, rooms and facilities seem dated. I wouldn’t rate this a five star hotel