Khách sạn ở Cape Town nằm gần sân bay Green Point Market

Ưu điểm: Bed was very comfortable, room good size, view spectacular and location wonderful

Khuyết điểm: Reception disorganised/disinterested. On checking in, we carried all 4 of our bags and travel cot and stroller and no porter to offer assisiatnce. On the third night the front office staff decided that our baby sitter coulod only come to our room after signing ionto a book, that they could not find, and held us up for about 15 minutes while they looked...finally they allowed her to write on a piece of paper without checking the veracity therof. Each night we stayed, a flashing warning light on the ceiling kept going off, " oh don't worry about that, we'll switch it off". Despite asking the front desk NOT to call the room our kids ( 3 and 18 months) were sleeping in, the did so repeatedly on all three nights. Bar staff inattentive,, room service slow and inefficient, meal for 2 ordered at 11:340 took an hour was cold, (although delicious) and arrived with 1 set of cutlery for 2 meals. ( one does not complain at that jucnture when one is hungry... i just ate. As a family we have spend between 15 and 20 nights a year in Cape Town, always taking either a two bedroom suite or a hotel with interleading rooms. We have some favourites, and apart from a great location and great room, the service in this hotel is so ambivalent borderline disinterested that we will not return.

Ưu điểm: The location is a right between downtown and the V&A Waterfront. Everything is walkable plus you have great cab service as well as the hop-on hop-off bus right out in front of the hotel. Since this hotel is adjacent to the convention center, getting to anything you want for business or please is easy to do. The breakfast spread in the mornings was excellent and the rooms were nicely appointed wth hotel being very clean.

Khuyết điểm: Since the hotel is at the convention center, if there is a large convention in town (that you are not a part of) you may get overwhelmed by conventioneers. There was a large ANC convention in town while we were there. The hotel was able to handle the added quests, so it reallly wasn't a problem but could be an issue for some. Check the Cenvention Center schedule prior to booking. The only other issue I had was the customer service in general. I really thnk this issue is more cultural to South Africa than it is an issue at the Westin. I just didn't feel like the conceirge's were as helpful as they should be getting tickets for me or helping me find a good restaurant. I sat in the bar area of one of the hotels restaurants (1 meter from a restaurant table - didn't realize it) and we asked to order a desert and was told we needed to get up an move 1 meter to the next table. This kind of rigidity does not exist in the USA..,.the customer is always right and we would have been served. That night we decided to get up and move back to our room. At breakfast, there was mixup with the number of people in our room booking (they claimed the reservatin was for one and we had two in the room). Breakfast was supposed to be complimentary but they made us pay for one breakfast each morning (200 Rand)....an inconvenience. I think this would have been handled differently in the US. Overall, I would recommend the hotel for its location and nice amenities, just don't expect 5 star American style service anywhere in South Africa. (Although I will say the overall service level in South Africa is much higher than anywhere I have been in Europe....espeicallly restaurants)

Ưu điểm: Comfortable, clean and modern; we stayed in a suite which comes with a great breakfast and cocktail hour

Ưu điểm: Extremely pleasant, capable, and helpful staff ! Well appointed room with great view ! Exceptionally good black-out shades in room that permitted good sleep while adjusting to new time zone ! Very comfortable, Quiet room! Good spa facilities. Good on-sight restaurants. Good buffet breakfast. Excellent wifi, including in the room !! Beautiful design/architecture. Bright and cheerful. I REALLY LIKED THIS HOTEL !!

Khuyết điểm: Minor complaint: The "lap pool" usually did not serve for swimming laps as it was the only pool at the hotel, it was only one lap wide, and was used by guests for simply lounging in the water. However, the gym was well equipped, so I was still able to get good exercise.

Ưu điểm: high quality facility providing full service. Staff is competent, professional and helpful. Room are comfortable and clean. Food is very good. Internet works well

Khuyết điểm: Sometimes prices on high side for Cape Town where there are plenty of options

Ưu điểm: The breakfast.....was very good

Khuyết điểm: All three times my car parking was a problem...... First they misplace my key and had to wait 20minutes to find it..... then they brought my car out to early standing in the sun for 30minutes after I arrange when I wanted the car. We I wanted to leave after check out, my car was parked in and they could find the owner......so this experience that was suppose to be something nice..... was very frustrated.

Ưu điểm: The Spa on the 19th floor is really relaxing and very clean. The breakfast downstairs was of a high standard and obtuse there was awareness re health eg smoothies etc. The room was comfortable, very corporate- the bathroom is cleverly designed and very user friendly.

Ưu điểm: We received an upgrade to the Executive Club Floor

Khuyết điểm: This hotel is not the place to stay for couples or any romance. It is all business and has limited facilities for leisure. No outdoor pool. limited food selection. very sterile place!

Ưu điểm: The room was clean & fine. Bathroom was with tile heating & very clean. Although it was written free wi-fi is only at the lobby, there was hotel wide wi-fi, including rooms. Everything was perfect about the hotel. Shuttle service is very useful.

Khuyết điểm: Just one of the reception staff was rude. Other than that everything was flawless.

Ưu điểm: The location of this Hotel is perfect for business trip. The price for this hotel is quite worthy.

Ưu điểm: Good location. Very neat and modern. Staff friendly.

Khuyết điểm: We had to pay for our parking ticket every day. At these rates I think it is rediculous

Ưu điểm: Excellent location, shuttle to waterfront reliable, excellent breakfast, very pleasant surroundings, intererior excellent, comfortable atmosphere, friendly and helpful restaurant staff, very clean sporting facilities, pool, shower, jacuzzi, etc.

Khuyết điểm: Swimming pool too small, cleaning of bedroom was erratic,

Ưu điểm: Location

Khuyết điểm: House Keeping

Ưu điểm: location

Khuyết điểm: noisy staff

Ưu điểm: not family friendly hotel but excellent for business would not allow kids to use the pool(its indoor and part of a spa which should be highlighted)very nice rooms though but a bit away from the V and A

Khuyết điểm: just the pool issue

Ưu điểm: Location is perfect for the full Cape Town experience and staff could not have been more helpful or friendly. Rooms are very comfortable and clean and hotel felt very safe. They also have a sister beach club at Camps Bay which is complimentary and a fantastic added bonus to an already superb hotel and holiday experience

Ưu điểm: Hotel was fantastic !

Khuyết điểm: My cc was billed twice as kayak or get a room.com says they received two reservations at the sand time from me! I only received one confirmation! I spend 30 min on the phone on my dime trying to get them to refund the second charge and it's still not done!

Ưu điểm: I could walk to the V&A waterfront or take the shuttle. As always the staff was wonderful. Safe location. Used Jarat for tours and pick-up which was a great choice. You can do cheaper but you get what you pay for.

Khuyết điểm: Would have liked it if you could have ordered food at the bar past 10:30pm.

Khuyết điểm: N/A

Ưu điểm: The staff was very helpful in arranging outings for us, very accommodating to all our needs. The food in the restaurant was wonderful and the service was top-notch.

Khuyết điểm: There wasn't anything I didn't like about the hotel. Would definitely book this hotel again.

Ưu điểm: Courteous, pleasant, helpfulFront Office and Guest Reataions. Excellent, knowledgable Concierge attention. Fantastic location on the Waterfront with stunning all-round views. Perfectly located for the World Cup Green Point Stadium.

Khuyết điểm: Houskeeping well-meaning but occasionally under-performing. Dining facilities lets them down: poor selection of dishes and rather indifferently prepared and amateurishly served. Lets them down.

Ưu điểm: Staff from the reception to the hotel operators are largely incompetent, at least the dozen or so we met. Especially the mid-level is a problem. The bottom level staff were fine, but from there up, it was a disaster!

Khuyết điểm: see above

Ưu điểm: The view is incredible and location. However very lacking for a 5 star hotel, service was terrible and slow, and the hotel looked very tired in places and dated. As a business traveller the room service menu was very limited. Very expensive for what you actually got. On a positive note did feel safe and secure.

Khuyết điểm: Yes service for a 5 star hotel was very poor, they did not get one of my orders right!

Ưu điểm: Willingness to assist in extraordinary requests.

Khuyết điểm: i got the impression the B team was on duty compared to my previous stays.

Ưu điểm: We felt very secure at this hotel. The staff were all very friendly and helpful.The hotel was very close to city.

Khuyết điểm: For the price of the stay at this hotel we feel it was very overrated.The price was far too high.The room was nice but needed to be renovated or updated.

Ưu điểm: location

Khuyết điểm: room price was excessive

Ưu điểm: View from terrace at breakfast / evening.

Ưu điểm: Stunning location in on of the world's most beautiful cities. The cocktail deck is simply gorgeous. The views from the rooms, inlcuding a large balcony. Outstanding.

Khuyết điểm: Hotel is in an aging building, not quite up to scratch given the room cost. My plumbing groaned and shower flooded! Service is average, simply no edge. But, the location...!

Ưu điểm: Nice View at the balcony.

Ưu điểm: Concierge services

Khuyết điểm: This hotel is far to be 5 star. I now many 4 star hotels much better than this. Hotel shall be renewed. Top managements shall be changed

Ưu điểm: The hotel is conveniently located from shopping area and for takinf the hop On Hop off bus. The staff were very helpful.

Khuyết điểm: No porter facility. More variety for the breakfast and if the time for serving breakfast could be extended for until 1100hrs. they forgot to send a taxi for pick up at the airport.

Ưu điểm: The staff was very friendly and helpfull! Room was impecable and clean! Will definitely recommend it to any traveller!

Ưu điểm: Modern and stylish hotel. The best part of the hotel is the reception staff, extremely helpful and very friendly. They gave us good advice on day trips to Cape Point and Stellenbosch. The location is excellent, nearby a good choice of quality restaurants, Greenmarket, Long Street and the bus stop of the red/blue sightseeing bus. Breakfast is good.

Khuyết điểm: The room is good, but could have more closet space, especially for a longer stay. The bathroom is good, but could have more towel racks. Wifi is expensive and sometimes not working.

Ưu điểm: Proximity to city centre and the V+A Waterfront, etc etc.

Khuyết điểm: No issues

Ưu điểm: Near to the city centre and shopping.

Ưu điểm: The helpfulness of the staff and the quality of the room we stayed in

Khuyết điểm: Trying to find it when arriving by car. It is very difficult to find especialy as to get to it you have to drive up a street marked no entry! Guests should be warned about this as trying to get to the hotel resulted in a very frustrating and stressful hour driving in central Cape Town

Ưu điểm: Safety of the place

Khuyết điểm: TV screans are too small

Ưu điểm: Central location,great for walking ever where

Khuyết điểm: Hotel heating system in room was hard to work.room was cold even after we had someone check it out

Ưu điểm: Very near to our business partners.

Khuyết điểm: When I got to the Hotel there was no record of the reservation that your company had made for me. Luckily they had rooms available which I needed after flying and sitting for 30 hours.

Ưu điểm: Great location, helpful and friendly staff. The room was very modern and pleasant. The pillows were real feathers! (This may seem strange to note, but is a big deal to a frequent business traveler.) I was able to easily print something that I needed from the business center. The breakfast included in the room was extensive and delicious.

Khuyết điểm: The room was cold, and it seemed that only air conditioning (not heat) was available. The internet is unstable, which made trying to work from the hotel room a challenge. There was literally a *single* outlet in my room.This meant that I couldn't properly charge my phone and laptop because of this limitation. The outlet is at the desk only, so I couldn't charge my phone overnight (as I need the alarm near me to wake up.)

Ưu điểm: Nothing

Khuyết điểm: Bed was tiny my legs hang over edge Room was small for a family room Hotel had no atmosphere Buffet breakfast was terrible

Ưu điểm: The staff was wonderfully attentive. The location was perfect for our needs as tourists - it was just a long half block from the V&A waterfront and across the street from the aquarium and the main place for the hop-on hop-off buses (by the way, these were the best of similar ones we have done in other cities). The breakfast was ample and of high quality. It' history as a former maximum security prison made this more interesting than cookie-cutter hotels.

Khuyết điểm: The wi-fi was slow and a bit hard to connect to. We actually needed to go into the hallway to connect an iPad, but once connected, it worked in the room.

Ưu điểm: It's a very good location, good wifi and a washer and dryer available to do laundry (great perk)

Khuyết điểm: Rooms are kinda small some rooms have shared bathrooms

Ưu điểm: Modern clean rooms. Safe area of the city. Across street from main office of City tour Busses. Victoria and Albert Pier is center of tourism.

Khuyết điểm: Archaic Wi-Fi system, requiring new username daily and with each log on. It does not remember you. Also, there is no CNN or BBC. Only SkyNews. OK if your British and want to keep up on parliament and London issues only.