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Family Weekend Getaway
I absolutely loved the fact that the manager on duty, at time of check in, immediately did what was necessary to allow my family and I to check in early because my Mother has breathing problems. The manager did not harass me or go out of his way to be difficult. He was very pleasant and respectful to my family and I.
The only thing I did not like is that the hotel staff did not verbally make me aware of a $50 incidental fee. Paying the fee, and eventually having it returned to me, was not the problem. Not verbally being told that I would incur this charge was the problem. Had my financial situation been different, this unknown charge may have caused me some major inconvenience. I am considering this to be an extremely minor issue, that can be easily adjusted for future purposes, because of how fantastic my overall stay was.
Front desk friendly
Shower was not clean as had hairs. I showered after a long day and it was late so I didn't want to call the front desk. I thought it's only one night and then we're out to drive to Savannah.
Location and price were good.
Cleanliness could have been better. Towels were very small.
charge twice and higher rate then the hotel.
Don't stay here.
We were suppose to check in at 3 p.m., arrived at 2:30 p.m., they said come back at 3, no problem. Got back to the hotel at 4:30 p.m. and our room still was not ready. The housekeeper went room to room to find us a clean one. The one they ended up putting us in had a not so great smell. The housekeeper said that someone was there for over a month with a cat and they could NOT get the smell out. Next day, housekeeping never showed up with clean towels, etc. We mentioned it to the front desk and they didn't seem concerned in the least. They did however ask if we would care for clean towels. The following day there were 3 bags of what I think was trash outside the elevator door along with a dirty mop. The next morning the same bags and mop were still in the same place. I would NOT recommend this hotel to ANYONE. Terrible.
It was very clean, comfortable, friendly atmosphere. It was a great stay for me and my kids..I've
I've left an item of clothing and can't seem to find it..always wanted to make my stay a little longer but the rates doubled..
Everything was great- the staff was very friendly, the whole hotel was clean, and the breakfast was nice.
Staff was progressional and nice. Amenities were good. Full sized fridge.
Bed comfort was horrible. Cleanliness was not good in general but especially in bathroom. Room smelled like cat pee. Outdated room in need of visible repairs.
The living area, so our entire group could sit and talk. The microwave and refrigerator. Comfortable beds.
The air conditioner did not work in one of the 2 rooms we booked. They couldn't move us to a different room the first night, but did the second night. We had to go out and buy fans to be able to sleep. They said they couldn't refund anything because I booked through a third party. I feel like we should get some compensation.
The girls at the front desk were very kind
On our second night, our room had not been made up or our towls changed ... no service had been done to our room
I booked a non-smoking with 2 queens but they did not have available therefore had to choose between non-smoking king or smoking w/ 2 queens. Located in an industrial section on Hwy 17.
The evening reception was nice after a long day!
The room size was actually rather small for a hawthorn suites.
Room layout. Indoor pool.
Breakfast was not as described. Wi-fi would not work in our room. Found a pair of dirty socks in the closet. Stepped on a metal beer bottle top left in the room. Had to change rooms at midnight because of a broken toilet. Staff was not too concerned about our multiple problems. They didn't even offer to bring us the keys to our new room.
Good clean hotel for the price.
Breakfast was good, except one AM there was no cereal and no creamer for coffee..
Hawthorn Suites by Wyndham Charleston/West Ashley ở Tây Ashley, Charleston, cách Nhà hát và Trung tâm Nghệ thuật Biểu diễn Bắc Charleston và Đại học College of Charleston 15 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng phục vụ 24 giờ, báo miễn phí ở sảnh và dịch vụ giặt ủi/giặt khô. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
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