Khách sạn ở Guatemala City nằm gần sân bay El Obelisco

Ưu điểm: My husband loves the Steam Bath there. This is why we chose this hotel again.

Khuyết điểm: The staff could be better with restaurant and transportation recommendations. For example, we had heard about a highly rated restaurant and they didn't know about it. Also told us it would take 20 min to get there and when we wanted to go it was 40 min. We were told the taxi driver would speak English and he didn't plus he didn't know where the restaurant was located. In the end, we had to cancel our much anticipated reservation. Come to find out Wendy at the front desk had forgotten to cancel our reservation and the restaurant called us after we had gone to bed. On departure, we had a 6 am flight so we could not use the shuttle service which didn't begin until 4:10am. Again we were told there would be lots of taxis out front. There were none and we had to wait 10 min or so.

Ưu điểm: The lobby, and bathroom was beautiful.

Khuyết điểm: I wasn't able to reach the front desk overnight.

Ưu điểm: Nice place. Close to the airpor.

Khuyết điểm: My bed was terrible.

Ưu điểm: Location was good, and the gym was quite complete and clean.

Khuyết điểm: Breakfast was not so good and service was no great either. They served coffee and there's no milk or cream; there's no where you can find the butter for your toast, they will bring just two after a long time when our toasts are finished. The juice seems water + sugar, no taste!! The room was so small, and many things were not offered. No slippers, no cotton sticks... provided. The worst was there's two tables with only ONE chair in the whole room, we were two adults with a child, we had to take turn to sit.

Ưu điểm: Staff, Ana at reception...

Khuyết điểm: All was PERFECT...

Ưu điểm: Cleanliness and overall luxury and value.

Ưu điểm: Nice people

Khuyết điểm: This was DEFINITELY the most I EVER overpaid for a hotel in my life and I travel around the world! The hotel needs a complete remodel. Even the elevators didn’t work! The furniture in the rooms is old and even the towels are old!

Ưu điểm: Very convenient. Close to the airport. Great shuttle service

Khuyết điểm: Beds. Could be a little cleaner.

Ưu điểm: Polo and gym

Khuyết điểm: Only one elevator Was working over 3 days.... Fotos variety at breakfast culd be better

Ưu điểm: location was great. Near the airport and offices I had business with.

Khuyết điểm: The hotel was average, but the price was high. Could not check in before 2 pm, which was inconvenient. The rate charged was way higher than my expectation, especially when no breakfast was included. Later, I discovered much better hotels for less price. Will not stay here for the same price again.

Ưu điểm: Very comfy bed! Nice pool and bar area. Had different options for evening food and drinks, a sushi restaurant and an international pub. The free shuttle to the airport was a nice bonus.

Khuyết điểm: The TV didn't work properly.

Ưu điểm: The service personnel are friendly, professional and efficient. The food in the restaurant was delicious and bar service was top notch. The room was spacious with a very comfortable bed and linens. GREAT value too!

Khuyết điểm: There are many medical groups in Guatemala doing wonderful service. We were among them. However, please request that they not wear scrubs into the restaurant. We know where those medical uniforms have been and they shouldn’t be around food.

Ưu điểm: Full Services hotel with All amenities

Khuyết điểm: Close to the airport so it's noisy

Ưu điểm: The personal attention. The breakfast options and the overall cleanliness of the facilities.

Khuyết điểm: The bus service to the airport at 4 am. If they know they will have more than 10 people, they should provide 2 buses not only one. To avoid the mess, a reservation process including ticket the night before should be implemented.

Khuyết điểm: The dining room and breakfast buffet has been changed since my last stay...for the worst. Food was cold, the omelet station was slow and the selections were much less than previous. The room was just OK, nothing I probably will not return in the future.

Ưu điểm: The hotel staff was excellent. The restaurant quality was very good.

Khuyết điểm: We would have preferred if the courtesy van to the airport ran every half-hour, instead of every hour.

Ưu điểm: Bakfast is delicious!

Ưu điểm: Clean rooms beautiful lobby good breakfast

Khuyết điểm: Slow internet, the toilette was replaced but they left too much white caulking around.

Ưu điểm: Comfort, location

Khuyết điểm: No

Khuyết điểm: Showers not hot all the time.

Ưu điểm: Great location and service to and from the airport

Khuyết điểm: My bathroom was old and the shower door handle broke off. The bathroom was old and in need of renovation. I could hear the people in the other rooms next to me and the hallway is very loud. Bot very well insulated from external sounds

Ưu điểm: The pool was amazing, the staff was super helpful and friendly .

Ưu điểm: Location, Very helpful men greeting you, very safe.

Khuyết điểm: I think all rooms should have a small microwave. People should get a discount after so many days staying at hotel.

Ưu điểm: Good shuttle service. Helpful staff. Comfortable room - great breakfast!

Ưu điểm: location

Khuyết điểm: breakfast could be better

Ưu điểm: The location is amazing, and the breakfast is amazing as well. The room and the bathroom were very clean.

Khuyết điểm: I planned to stay 4 nights but i had to pay for one more, the extra night the hotel gave me a restored room so much better than the first one for the 4 nights, i dont know if the hotel will restore all rooms or just some.

Ưu điểm: breakfast was buffet style and good. Slightly limited in choice

Khuyết điểm: more choice of muesli granola and yogurt

Ưu điểm: Hotel was clean and quiet.

Khuyết điểm: Breakfast wasn't included with my reservation and it also wasn't worth the price. There's a way better and cheaper restaurant right next door.

Ưu điểm: The food was good, the problem was I was on business trip and the kitchen isn't 24 hours.

Khuyết điểm: The hotel is in dire need of renovation.

Ưu điểm: Staff was excellent and very helpful. Rooms were very comfortable and kept clean. All appliances were working.

Khuyết điểm: Remodeling going and construction was being noisy in the morning. Other than that it was a great experience.

Ưu điểm: Very clean and quiet. Shuttle to airport leaves early and is very convienant.

Khuyết điểm: Hotel was under renovations. No snack shop. No vending machines. Swimming pool was closed. Unless you wanted to eat in the hotel restaurant everything you needed you have to leave the hotel. Leaving is ok in the daytime but most suggested that after dark it's safer to stay inside the hotel. If you go out don't have anything in your hands. ie phone, camera, purse. We were very disappointed that when we checked in as a couple we were given a room with two dbl beds instead of a room with one bed. Room was cramped and since we spent so much time in our room it would have been nice to sit and watch tv and not always have to sit on the bed. View from window was a nasty look at what must be the maintance area with hot water heaters. The hotel didn't seem anywhere near full so we were disappointed with our room with no view and two beds when I'm pretty sure nicer rooms were available.

Ưu điểm: The morning person working was not friendly.

Khuyết điểm: Desk personnel not too friendly and seem to be bother when requesting stuff. Expensive hotel with not friendly customer service.

Ưu điểm: Excellent buffet breakfast, professional staff, great airport pickup, nice room with excellent bedding and wonderful bed, nice hot water, safe area and walking distance to zone 10 and Oakland mall.

Khuyết điểm: Noise from jets taking off at peak times as airport is located bellow take off path of jets leaving.

Ưu điểm: The staff was wonderful. We ate dinner in the restaurant, and it was delicious and our waiter was great. The shuttle driver to the airport was also very friendly. I would definitely stay there again and recommend it to my friends and family to stay there.

Khuyết điểm: There was quite a bit of hallway noise, doors opening and shutting, people coming in late, talking, etc. that you could hear in the room. I had to get up at 3:30 pm so would have liked a better night's sleep without getting woken up so often during the night. I heard people talking and coming in as late as 2:30 AM. I understand it is a travel hotel though, so it could have been people coming in on late flights.

Ưu điểm: The staff was very courteous and polite.

Khuyết điểm: The hotel is going through a major remodeling which is not communicated. There is literally construction noise from 7am to 7PM. Additionally, there seems to be a problem with the showers where it goes from hot water to boiling hot water.

Ưu điểm: The stuff were great

Khuyết điểm: One of the waiter was not kind but I understood

Ưu điểm: Easy check-in, the room was clean and comfortable beds.

Khuyết điểm: I will like to see a wider selection of food in the breakfast buffet.

Ưu điểm: Clean and comfortable Ande Next I’m Breakfast con people tu Work

Ưu điểm: Very delicious breakfast, good hot showers, walking distance to zona vida, very nice staff

Khuyết điểm: -

Ưu điểm: Boutique hotel in a converted millionaire's home. Elegant staircase and lovely room on the courtyard, so peaceful to listen to the fountain pouring into the pool. Peace in the city.

Khuyết điểm: Some other hotels in the city are in areas more walkable to the shops, but I prefer San Carlos

Khuyết điểm: The charge for my room was more than what was shown on the app. After extra taxes I was charged another amount.

Ưu điểm: Our room was huge! 2 bedrooms, 2 bathrooms, living room, tables, chairs, kitchen. Close to airport but most noise from busy streets. Good food, friendly staff. High ceilings, shining wood floors, windows you could open for a fresh breeze.

Khuyết điểm: What’s not to like? Very good stay.

Ưu điểm: Lots of character in hotel Large and comfortable rooms Breakfast is really nice

Khuyết điểm: The staff do need to pay attention to detail; 1. The breakfast buffet was not always maintained as some trays were empty reducing choice 2. No one was there to greet us and we were not aware that the staff do assist in coffee and juices 3. Requested a shuttle to airport which was 15 minutes late and had to chase to get reason for lateness. Staff did not seem to appreciate the urgency nor my frustration as did not want to miss my international flight

Ưu điểm: People are very friendly and we had a good time there

Ưu điểm: Big room,garden setting, nice pool

Khuyết điểm: Everything good