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Nice hotel, I should have check thermostat though
Clean, spacious room. Comfortable firm bed. Nice staff. Great value. Great location.
Woke up in the shiffering as the temperature had dropped a lot, and the blankets were pretty thin. In fairness I should have looked for the thermostat before going to sleep but i was surprised how cold it got in a few hours. Still a good hotel choice though.
There wasn’t a mini-fridge in the room, which I thought was standard
Stayed over night to attend Indians games
Very close to Progressive Field. Decided to stay here because of ability to park car during 2 day stay and be close enough to walk everywhere. Only a few blocks from Progressive field, restaurants, bars, as well as sights in downtown Cleveland. Had an excellent stay. Beds were very comfortable, rooms were quiet.
Shower had very low pressure. TV remote did not work and was stuck on the Hotel Movie Preview channel. Was trying to check local weather before going for a walk before a game but remote did not work, and there were no change channel buttons on the TV itself.
Rooms not clean
Bedding had stains on it, full-length mirror looked like someone had poured coffee down the bottom of it, stains on everything- carpet, ironing board, comforter. No in-room fridge, room service closed early (only have it until 11pm, but no one answered the phone even before that at 10:50 pm). Staff was courteous, location was great; but completely unimpressed with the cleanliness of our room (or lack thereof).
Nice for a brief stay
We enjoyed the location. Also the lobby was decorated beautiful for Christmas.
To get our room cleaned we had to ask specifically for it...2 separate times. There were wet towels molding in the floor before we got someone to come clean.
Close to stadium
This location was chosen for it'so proximity to FirstEnergy Stadium, but it also has a multitude of shops and restaurants very close by.
Lack of a greeting by hotel staff.
Trashy Employees But Clean And Comfortable
Comfortable bed and room. Decently clean.
Breakfast "buffet" was never replenished when food ran out. Never any plates or silverwear. For $15 a person I should be able to get as much food as I want. I was seated by the employee hangout hole in the dining room where I had the pleasure of listening to them complain about customers. Staff needs fired. Also checking out was a joke. They claimed they had no record of us being in that room rather someone else by a different name. Hire some employees with brains and manners.
The cost of valet. Also mark from valet insisted I had to pay him separately before he would run to get my car.
Everybody that worked there was very nice. The front desk helped me immediately. Very nice place to stay. If I ever come back to Cleveland, this will be my first choice to stay
Nothing. everything was great!
Location to playhouse square. Breakfast good. Dinner good but extremely expensive. Staff friendly. Beds comfortable.
Pool was cold. Room was hot. Hot tub out of order. Two elevators out of order. Very frustrating.
Not enough staff
We had to wait online forever to get into our room. They only had one lady checking in reservations and customers were definitely getting erritated.
It was ok
Room had a nice view
Staff were pretty rude ... parking not included in rate .. it was 24 bucks to park ... room wasn't very clean
Tọa lạc tại trung tâm Cleveland, Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel, cách Thư viện Công cộng Cleveland và Sân vận động Rocket Mortgage 10 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng phục vụ 24 giờ, báo miễn phí ở sảnh và dịch vụ giặt ủi/giặt khô. Có kế hoạch tổ chức sự kiện tại Cleveland? khách sạn này có khu vực tổ chức rộng 1215 mét vuông, bao gồm khu hội nghị.
dựa trên 654 đánh giá
Các chính sách khác nhau tuỳ thuộc loại phòng và nhà cung cấp.
Crowne Plaza Cleveland at Playhouse Square nằm tại 1260 Euclid Avenue ở Downtown, cách trung tâm Cleveland 0,8 km. Playhouse Square Centre là thắng cảnh gần nhất so với Crowne Plaza Cleveland at Playhouse Square.
Giờ nhận phòng là 15:00 và giờ trả phòng là 12:00 tại Crowne Plaza Cleveland at Playhouse Square.
Có, Crowne Plaza Cleveland at Playhouse Square có đường truyền Wi-Fi miễn phí.
Không, Crowne Plaza Cleveland at Playhouse Square không có bãi đỗ xe miễn phí.
Không, Crowne Plaza Cleveland at Playhouse Square không có dịch vụ đưa đón sân bay miễn phí.
Crowne Plaza Cleveland at Playhouse Square cách Cleveland Hopkins Intl một quãng 17 km. Crowne Plaza Cleveland at Playhouse Square cách Akron/Canton một quãng 68 km.
Không, Crowne Plaza Cleveland at Playhouse Square không có hồ bơi trong khuôn viên.
Crowne Plaza Cleveland at Playhouse Square đã thực hiện những biện pháp sau:
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