CityClass Hotel Europa am Dom

The place near Dom.

We arrived 13:30 and they told us to wait until 14:00 to prepare the room. Waiting almost for 2 hours we finally checked in at 15:15 and when I protested the “manager” of the reception told me in a rood way (the rest of the personnel were very polite) that as they were fully booked last night , they cannot guarantee the check in time at 14:30 as they were obliged. I lost my appointments in Anuga waiting to prepare my room.. Sleepers were not in the first day available and after asked for they gave me the second day. The above is minor reason to avoid that hotel , the major reason is that our room was smelling badly like a skunk probably from the drains. !!! I regret for the € 2.600 paid for 4 nights ... Definitely not a 4 stars hotel!! 3 stars for that hotel and are too much ...