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The friendliness and helpfulness of the staff was exception. The best I have experienced anywhere. I would go back there again for this aspect alone. 10/10 for the staff. One lady in patrticular went out of her way to be extra helpful - sorry I can't remember her name but she had very dark curly hair.
Nothing to complain about.
The hotel is only a 10 min walk from hauptbahnhoff but my room was oh so small. Yes it was a single room and I was only 1 person but afraid that if I stay in other hotels in Cologne I will get a much bigger room than this. Nothing wrong with the hotel, it is clean, modern and nice but I wouldn't want to stay in a room that small again.
The room was comfortable clean and quiet . Staff were friendly and helpful .
The only problem was that if you turned up for breakfast in the last hour . There was hardly anything left .
Reception very helpful and genuinly friendly; close to railway station but out of range of train noise. 5 minutes to cathedral (just the other side of bahnhof). Rooms are a good size; aircon and radiator heating in bedrooms and bathrooms, so very comfortable to sleep in rooms and warm bathroom in the morning.
Hotel car park is small, and "tight", on street parking is a matter of luck. Bedroom corridor lighting is a little unusual. Breakfast, which was good, could be "tweaked" to improve further. In reality there is very little to dislike or to complain about.
very clean, very friendly staff whose serivice go beyond expecation, great location, everything is great except that there are some pictures hanging on the wall that may not be appropriate for younger children
Good helpful staff, central location. Clean and light rooms.
The receptionist was extremely welcoming and helpful in providing advice for our short stay.The breakfast choice was good and the staff efficient but friendly. Rooms were smart, modern and clean. Great location fo a short city visit.
Staff very friendly and helpful
Was very satiisfied: sorry i only stayed 1 night
Hotel Santo ở trung tâm Cologne, chỉ cách Nhà thờ Cologne và Musical Dome 15 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm báo miễn phí ở sảnh, dịch vụ giặt ủi/giặt khô và quầy tiếp tân phục vụ 24 giờ/ngày. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
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