Royal Inn

staff was very nice and supportive, the location is very good

Breakfast food was not up to the expectation! Hussein Zebib

The Hotel was not bad but as we went to Koln for the Royal Thai Restaurant we were very disapointed with the service. The wrong food was served on two occasions. We were charged for food we did not order nor eat. It was only when we complained to the Manager the price was actually reduced. We were told it was authentic Thai but it was far from it probably the worst Thai meal we have ever had and as my Wife is Thai we eat Thai food in many restaurants over the World. The meal took over two hours and as we only had one night in Koln we had no time to see the Town. I even had to get up at 6.00 in the morning to purchase a rail ticket as the meal took so long the Ticket Office was closed the previous evening.

Th staff were very friendly and helpful and the hotel was very conveniently located. The restaurants and bars near to the hotel were of a good standard and the main shopping area was only seconds away.

I found this hotel to be very expensive for what it was, maybe this was due to the location...