Hilton Columbus/Polaris

Location, decor and comfort of the bed

The hot tub had too much chlorine. It was so strong, my eyes began burning and feeling irritated upon entering the area. Not fifteen minutes later, my daughter began coughing severely and complaining that she couldnt breathe well. This was reported

One of their nicer properties.

I always look forward to my stays here. I travel each week for work and this is one of my favored locations. It's location near the Polaris Mall is super convenient if you need anything you may have forgotten, not to mention all the dining options. The staff is excellent, always efficient but not overly enthusiastic. The Executive Lounge is very relaxing and comfortable.

I haven't had a negative experience yet. The one time I noticed the showerhead was not working well, I thought about asking to have it replaced, only to realize they had noticed during room service and changed it themselves. Sounds weird, but I was impressed. There are many properties that could benefit from proactive staff.

Staff.

Great location, near excellent restaurants and shopping. The staff was. Dry professional and accommodating. The amenities are plentiful. We enjoyed sitting by the firepit at night for an evening cocktail..

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