New Ambassador Hotel & Health Club

With the exception of a waitress called Holly who was excellent and professional in her role. Apart this young lady the rest of the experience was shocking to say the least.

General Manager and Restaurant Manager were possibly the rudest people I have ever encountered in 35 years in the industry.A simple salad took two hours to not to arrive. My meal was stone cold when it finally arrived. When I approached the Chef and asked for a temperature probe I was told the batteries had run out. When I asked to see the temperature recording sheets they “were in the office” meaning that they had not taken any since the batteries had run out. Given that there were both OAPs and children in the Restaurant , I would suggest quite a few people along with myself had an upset stomach that evening. If you order a meal at this dire establishment, you might get at some point in the evening, when you do there is a distinct chance you might be seeing again sooner than you think. The EHO needs to pay a visit to this shockingly poor little excuse of a restaurant. To add insult to injury the Restaurant Manageress along with the General Manager stood and abused both myself and my partner for complaining about what we were served. People who no little about current food law ought not quote there interpretation of the current EU law to those people who have a far greater understanding of it. Never ever will I spend good money in this shocking hole.