Vienna Hotel

We booked this hotel for 4 nights when visiting Coron, but due to weather conditions all flights and ferries from Coron had to be cancelled, which led to us having to stay for another 3 or 4 nights. However when we asked the receptionist about extending our stay, they suddenly asked much more for the room than we had paid previously. We decided to change hotels. The stay itself was mostly fine with a few hiccups. + Strong wifi connection most of the time. + Clean and spacious rooms.

- The first thing we noticed upon entering our room was a strong sewage smell coming from the bathroom. It was very intrusive so we made a comment about it to reception, which led to them giving us a new room immediately. So that was greatly appreciated, but unfortunately the new room didn’t smell much better. We did not want to complain a second time though. - To borrow a beach towel will cost you PP 50. It’s not a lot of money but definitely strange for a hotel to charge for towels, they should be provided in my opinion. - As for bath towels and hand towels as well as a mat for the bathroom floor, the housekeeping team forgot to put fresh ones in our room every single day. So we found ourselves without any towels on the daily and had to chase them up on it multiple times. - Room cleaning is also only upon request and the room has no door tags either to let them know you want the room cleaned, you always have to go to reception. Not a big deal, but I felt bad having to call reception all the time for things that could be solved much easier. - Rooms are also missing menus for room service and they only seem to have a single menu because they asked it back from us after delivering our food, apparently another guest had requested it and there werent any copies. - on our last day, there was no water after 9pm and it didn’t come back in the morning either, which was very inconvenient. Another reason we were happy to go to another hotel and have a shower there.