The Mansion Lions Hotel

The fact that you had rooms available over Airbourne and for that the location is excellent.

Probably more a personal preference than a complaint but I have never found the dining room furnishing to be as good as at other 3* hotels. It is not as good as the Chatsworth or Lansdowne which I would chose above the Mansion if all else was equal. I have no strong views on the next two questions

The hotel was adequate, but is dated and needs to be modernised.

The hotel is on the seafront which gives brilliant views. The Staff were courteous and friendly and did try to help us when things went wrong. I also watched them with the mainly elderly guests and they were very patient and helpful.

The first room we stayed in had a tv that looked as if it belonged in a museum.... to be fair when we complained they replaced it with a new flat screen tv. The Shower was disconnected and looked as if it had been like that for a long time. When we were given a different room....no tv... and no kettle... and they could not give us one..... the hotel is being refurbished...but when I pay to stay in a hotel I do not expect to have to complain before I get a reasonable service. I asked for a room accessible by an elderly person and had to go down 9 steps to get to room.