Best Western Windsor Suites

Missed it by That much...

I reserved a room on line and found a very good rate. After 2-3 hours of my confirmed reservation, I get a call to say room type I reserved was not available. When I made the reservation, it showed several rooms of this type available. The person said they needed to switch my room type since none were available which I agreed. The problem was this also changed my very good rate to the standard $99 / night rate. Unfortunately, I did not find this out until check in at 12:30 a.m. The room was o.k. but the shower head whistled when used so anybody in any surrounding rooms was probably awoken by the loudness of the shower head. The other problem with the $99 rate is other hotels in the area that I consider an upgrade showed this same rate so had I known the rate was going to be $99, I would have stayed elsewhere. The only reason I gave it 2 stars was because of the very nice lady who ran the breakfast buffet. She could not have been any friendlier and the food was good. She truly was the beacon of hope in the factory of sadness...