Riad Zamane & Spa Fès

Nice room with a small private terrace.

Check the bathroom towels, ours were clearly dirty. Overpriced.

Nothing than room itself. Room we stayed was fine however there was a weird unpleasant smell inside all the time.

Our experience with this hotel was horrible. It is said in their description that there is a traditional moroccan hammam and treatments in Riad. When we arrived Riad, receptionist said that hammam is broken and will not be fixed for weeks. When we called booking to complain about, suddenly it appeared that they have “hammam” working. Of course they made it up to avoid refund/cancellation. Later, when we wanted to take a hammam treatment, they took us to the dirty room with housekeeping/cleaning facilities inside and we were informed that the housekeeper of the hotel will do our hammam treatments. Ridiculous, not? In a short, this place is fraud! Even though it is called "riad and spa", they dont have proper facilities for spa and they are not transparent/honest about what facilities they have. Addition to that, the man worked in receptionist was very rude and it seemed he hated his job. He was completely unhelpful during our stay and could not accommodate any simple request we had. Breakfast was not fresh either and if you need to leave riad earlier than 8 am, they expect you not kindly ask but beg for early breakfast. Just note that, in any other riad we stayed in Morocco, we were given an early breakfast when we requested it day before.