Hotel Monte Vista

Not secure!!!

We had two people poking around outside our 2nd floor window around 8pm during our stay. They looked like they knew exactly what they were doing. When we went to the window, the guys tried to hide out of our site. We called the front desk and they sent someone to the roof to chase the guys away, but we were already really uncomfortable with the situation. Also- our window didn't lock! It was pretty sketchy to say the least. We gave management the chance to redeem our experience, but they shrugged it off saying it was probably some guys wanting to drink on the roof. Wow. You would think they'd offer to cover the room or at least offer a discount. We had a 10 month year old baby with us! Brutal hospitality, when it comes down to it. Could have been avoided with just some concern from their part!