Hotel Aldobrandini

The location.

It’s an awful place. I don’t give bad reviews but this is a warning to stay away. After we waited outside for 20 minutes ringing the bell no answer a couple came out the massive doors opened , we went in then there was the gate. Locked No one in sight. Dark Kept ringing the bell finally I started yelling hello and a very unpleasant woman came down to open the gate. 5 flights of steps to get to the lobby. We paid and I asked how we get to our room and she pointed to the very narrow winding staircase made of plastic. I asked how do I get my luggage up there . She looked at me and said I help as she pointed to the staircase. I asked if there was another way. She said no. I’m 64 and she looks a lot older than me. She watched us struggle up them steps which was very scary. My daughter and I collapsed on the bed after that ordeal. We were booked for 4 nights. It’s run by a brother and sister. So when I’m coming down the winding staircase with my suitcase the brother yells stop you go down the stairs with the suitcase. There was a set of real stairs to take our luggage down. The nasty sister chose not to tell us about it. When I tried to complain to the brother he said ya you already told me. So I’m guessing it’s not the first time she did that to somebody. It was so mean I’m actually glad I didn’t know about the stairs until I was leaving. I don’t think I would of closed my eyes knowing I was with my daughter under the same roof with a woman as evil as her. The hotel is dorm style. 2 beds sandpaper sheets no mirror in the room only over the sink. Towels never changed. Ac barely worked it was so hot and if you open the window it was so loud . Breakfast was coffee juice stale roll and a Croissant that’s it. Going in and out of the hotel was exhausting. The winding staircase then all the steps which were not lit at night. We had to use our flashlights. Very creepy. Please read all the reviews before you book here.

location is perfect

The location, very close to Florence smn station and within easy walking distance to the principal sights. The atmosphere of the hotel is very interesting.

There is a very steep and narrow spiral staircase from the reception level up to the floor where my room was located. Anyone with disabilities, as I have, should be made aware of this and request a room on the lower level.