Khách sạn ở Lagos

Ưu điểm: Location

Khuyết điểm: The foyer was too busy

Ưu điểm: Excellent breakfast buffet

Khuyết điểm: Nothing

Ưu điểm: Yeah!!! Extra flakey

Khuyết điểm: Pillows too soft for my liking

Ưu điểm: Buffet

Khuyết điểm: Comfortable and well secured

Ưu điểm: Proximity to the airport and courteous members of staff

Khuyết điểm: Expensive

Ưu điểm: all went well

Khuyết điểm: the furniture are too old. Needs face lift.

Ưu điểm: Breakfast was really good. i really enjoyed my stay

Ưu điểm: They reception staffs are quiet nice The facilities are world class The hotel is clean

Khuyết điểm: Unnecessary strictness,staffs respond to you as if they are doing you favour.Very rude security staffs doing their job nonchalantly.The hotel create inconvience by not accepting cash or POS payment for room services,requesting guest to come down for payment.The meal did not worth quarter of the price.

Ưu điểm: Good location

Khuyết điểm: Excessive security checking and tight parking

Ưu điểm: Food

Khuyết điểm: Parking space is not enough.

Ưu điểm: Cleanliness during covid 19

Khuyết điểm: NA

Ưu điểm: Location, staff and entertainment

Khuyết điểm: There was no real shower

Ưu điểm: Staff were incredibly friendly, accommodating and helpful. The room was large and clean and well equipped except for the fridge. Would have been great to actually have a mini bar in the room. Loved too that there was ample amenities on the property to escape your room for example the two bars where the World Cup matches were shown was fun, and the spa!! The property also felt very safe and well secured which is good!

Khuyết điểm: Maybe I didn't understand the internet process but I expected for a business hotel free wifi would be available both in public and private spaces (i.e. Your room) and accessible on multiple devices.

Ưu điểm: The bed is heavenly

Ưu điểm: Polite staff

Khuyết điểm: Dirty water!!!!!!

Khuyết điểm: Their wifi didnt work. I paid for a room with breakfast for 1 adult and a kid. They demanded I had to pay for the kids separately because kid's breakfast is not included

Ưu điểm: Everything.

Khuyết điểm: Nothing.

Ưu điểm: Had an amazing time with my husband. The ambience, food, room,staff and general look was great. Federal Palace Hotel is definitely my hotel of choice while on Lagos Island.

Khuyết điểm: Nothing

Ưu điểm: Very historic property, where the Nigeria’s independence was declared. Great location as well

Ưu điểm: The food is so nice. The apartment is so nice. Close proximity to everything but yet quiet and relaxing.

Khuyết điểm: I just think the parking space is not big enough. That’s just the downturn.

Ưu điểm: The rooms have an appending living room space shared with 2 other rooms that is really nice. The living room decor is nice

Khuyết điểm: No parking space as the place is cramped up

Ưu điểm: Staffs were helpful without expecting anything in return. Fitness gym available. spacious bathroom & room

Khuyết điểm: WiFi & mobile internet were very slow. no breakfast included

Ưu điểm: The staff were the friendliest and most helpful I have come across..

Ưu điểm: i like the location and the bathroom

Khuyết điểm: the room walls need upgrading and the AC

Ưu điểm: Staff were polite and very helpful including the gatemen. Room needs redecorating, bed was very comfortable, air conditioning worked fine. Restaurant food was fantastic with a wide range of menu.

Khuyết điểm: Not Applicable.

Khuyết điểm: Great staff

Ưu điểm: Nothing

Khuyết điểm: Noisy church service with lots of people not staying in the hotel on the premises. Random people coming in with buckets to fetch water but the most annoying was the very rude male manager on duty on 31st January. He actually went into the room of a Japanese female colleague late at night (about 11:30pm) to harass her asking her for visa details after she had retired. This was after we had an earlier embarrassing altercation on arrival when the manager wouldn't let the amiable receptionist honor the booking because he felt the team was Chinese. He claimed to be concerned about the Corona virus despite the Japanese passports that had been presented and having been informed that the team had been in Nigeria at the time for about 10 days.

Ưu điểm: The cleanliness of the hotel and hospitality of their staff.

Ưu điểm: The services of the hotel staff and the location of the hotel.

Ưu điểm: The good I ordered was execellent

Khuyết điểm: The breakfast

Ưu điểm: Nor

Khuyết điểm: Bad reception.... From the front desk personnel

Ưu điểm: Nothing

Khuyết điểm: The rooms are very poor, the AC in my room was not working and I called up 4 times and had people attend to me That did not know how to fix the issues. My room was changed and within 5 minutes of being inside the room the safe door jammed the wardrobe door and the table that was glued to the wall fell apart and was detached, I called down to the reception to get this rectified and Said I was checking out immediately, I had already paid for two nights. The hotel claimed to charge me N30,000 for the old woomden table and refused to return the refund That booking.col approved and sent me confirmation for. I am highly disappointed and appalled by the bullying and total disrespect, the managers of this property rude, incompetent and filled with distain. I have never been treated with such disgust and unprofessionalism. They all ganged up on me and we’re calling me a liar and giving me no tome to explain or even comprehend what had happened. I am traumatised by this experience ams definitely be seeking legal action for this theft and maltreatment! I would never recent this hotel, the furniture is very old and fickle so there is no surprise it is falling apart!

Ưu điểm: The ambience was wonderful.I also loved the quietness and cleanliness.

Khuyết điểm: The last time I spent in room 308 the toilet was a bit smelly.Probably had to do with the flushing system.

Ưu điểm: Fair

Khuyết điểm: Lovbyy

Ưu điểm: Variety of options to choose from

Ưu điểm: Staff were very friendly and the breakfast buffet was good.

Khuyết điểm: The air conditioner in my room didn't function properly and the laundry took forever to respond to calls.

Ưu điểm: Courteous front desk staff

Khuyết điểm: AC not working, had to open the windows most of the time, Room furniture needs fixing. Chair almost broken had to settle for the bed to work

Ưu điểm: Best thing hotel and it's compound is safe to walk in night. Rooms are spacious and have all the basic amenities. Staff is generous and nice (except in restaurant - waiter was very rude when we ask if we buy and can take away food to our room he just said you must go and order from room and refused to answer if we can buy and take it room). Lifts are working perfectly OK. Hotel compound with shopping mall is nice.

Khuyết điểm: Rooms don't have enough light (dark in-fact). Air conditioning is not working. Quilt provided were not white with little stinky smell.

Ưu điểm: The area has a shopping Mal which was great. Another good thing about the hotel was one duty manager, Mr Emetu Onwuka. He was the one that listened to our complains and solved it with ease.

Khuyết điểm: The air conditioning wasn't working and we slept in hot condition for days and the room was smelling.

Ưu điểm: The bathroom was top notch food was nice

Khuyết điểm: Rooms were dusty and the Ac wasn’t cooling

Ưu điểm: Breakfast was great and the best thing was the coffee shop/bar outdoor where we can chill at night. Also there's everything you need nearby Shop right, restaurant, clubs.

Khuyết điểm: the air conditioner was not working and it get very hot at night

Ưu điểm: Location was good. Room and bathroom were clean. staff were Polite and professional

Khuyết điểm: I didn't like the rug on the floor

Khuyết điểm: Staff is very rude and non cooperative carpets are not been washed since ages. all the corridors are stinking like anything. rooms and furniture is very old AC not working at all.

Ưu điểm: Nothing about the hotel.

Khuyết điểm: No air the whole stay,was never told chillers were out until after I paid my money. No water, asked to be accommodated and they would not give me my money back or free nights. Plus, the room had roaches. Still no accommodation. The carpet smelled old and dirty.

Ưu điểm: Amazing place, neat and friendly staff. Although a kitchen staff was really rude about an extra butter request for a really pricy breakfast all other staff were really helpful and very considerate and professional. Would recommend

Khuyết điểm: See above

Ưu điểm: Good housekeeping

Khuyết điểm: No coffee and milk in the room.

Ưu điểm: The location is OK; the room was just OK, a little small; the staff was very responsive. They came promptly to fix the TV and internet connection

Khuyết điểm: The TV had too few channels and picture clarity was a problem. The breakfast menu has too few choices and the complimentary breakfast is a joke. I had to pay for a bowl of fresh fruits, what I expected to be part of the breakfast.

Khuyết điểm: Decent but expensive for the facilities. It feels less than an hotel and more like a serviced apartment. I discovered that the room is over priced on the app as the same room seemed to cost less as a walk in guest. For me, not really great. Oh, they need a sign post or something as locating it is very difficult. And they also need to drop a google pin for location

Khuyết điểm: Great

Ưu điểm: The hotel is the best value for money hotel I have stayed at in Lagos. The staff were friendly and helpful and I was pleased to find the hotel was modern and clean throughout. Bar and food prices were also very reasonable. Great place to stay for a night or two when either flying into or out of Lagos. I will definitely look to stay at this hotel again in the future.

Khuyết điểm: My particular room backed on to a local accommodation which didn't give me a feeling of privacy. The shower water temperature was barely luke warm.

Ưu điểm: Breakfast was Superb and Well Coordinated, due to the Pandemic, they'd one of the Staff serve everyone, and food will be brought to where you're sited.

Khuyết điểm: The Phone in the Room was not working, i kept going to the reception to ask for towel, order food. They eventually brought one phone, but it was bad also, could not hear from the other end. Also, no one came to clean the room, being my second day there, i had to use it like that, i called for toiletries and towel, but only got toiletries.

Khuyết điểm: The Phone in the Room was not working, i kept going to the reception to ask for towel, order food. They eventually brought one phone, but it was bad also, could not hear from the other end.

Ưu điểm: Food was great

Khuyết điểm: "Ladies of the Night" constantly pester you if you go to the pool area at night.

Ưu điểm: Air condition. Food. clean environment. Ur staff Yomi deserves a promotion.

Khuyết điểm: Nothing

Ưu điểm: Clean and lovely security

Ưu điểm: Breakfast disgusting...food was very badly prepared and there were flies flying around the fruit and landing on the food. Staff were so unhelpful...literally like they are doing you a favour by giving you a menu or anything. Definitely one of the worst experiences ever in terms of the level of food and staff attitude

Khuyết điểm: Everything. Staff had attitudes and were unhelpful. Food..especially breakfast was terrible. Place wasn't clean either.

Ưu điểm: The room was s decent size

Khuyết điểm: The shower! No hand nozzle and the caddy attached to the wall was broken

Ưu điểm: Rooms

Khuyết điểm: Bar/restaurant No lounge

Ưu điểm: Proximity

Khuyết điểm: Internet slow and not efficient

Ưu điểm: Breakfast was great, location is convenient. Mall is a short walk

Khuyết điểm: Too much noise on Saturday night from the pool area.

Khuyết điểm: Some of my personal items were stolen

Ưu điểm: The breakfast was excellent

Khuyết điểm: The room and the bed was small

Ưu điểm: Hospitality and warmth among staffs, particularly one Elizabeth that works at the front desk.

Khuyết điểm: Nothing

Ưu điểm: Good

Ưu điểm: Value for money and location

Khuyết điểm: Bath tub and parking space.

Ưu điểm: wifi not very efficient. it can be better.

Ưu điểm: Nothing glamorous really.

Khuyết điểm: Shower not working well, noisy AC, cracks all over. Their standards have dropped since i was last here a couple of years ago. Key to the door not working. Its becoming an eyesore.

Khuyết điểm: The breakfast - Could be a bit more varied

Khuyết điểm: It was excellent

Ưu điểm: Staff was pleasant and helpful, nice decor.

Khuyết điểm: Food was subpar- breakfast could have been better- bread was stale, pancakes were not good, limited fruit choices- and rwe were not able to maintain confortable room temperature. I t was either freezing, too warm or humid.

Ưu điểm: Nothing

Khuyết điểm: They refused to debit my booking.com for my booking

Ưu điểm: Good food, great service

Ưu điểm: Location, I had a good price

Khuyết điểm: Quality of room was OK. Not very clean.

Ưu điểm: The place is so cool I can't believe that when my friend told me about this place So you need to go and see with your eyes

Khuyết điểm: The place is so cool I can't believe that when my friend told me about this place So you need to go and see with your eyes

Ưu điểm: The place is so cool I can't believe that when my friend told me about this place So you need to go and see with your eyes

Khuyết điểm: The place is so cool I can't believe that when my friend told me about this place So you need to go and see with your eyes

Ưu điểm: Yes we love the croissants, the bed was extraordinarily comfortable, the ambience is good, the ocean view is relaxing and therapeutic

Khuyết điểm: The Buffett can be better

Ưu điểm: Location

Khuyết điểm: Price high

Ưu điểm: Terrible..... needs total renovation

Khuyết điểm: Nothing

Ưu điểm: Large room, lovely WiFi

Khuyết điểm: AC temperature cannot be adjusted, staff are never on time, limited food choices, unreliable hot water

Ưu điểm: All the negatives made no possitives

Khuyết điểm: Poor staff approach from check in through to service in open deck area. No Johnny Walkwr Red Label whiskey,no Savannah,no Trophey or Hero beer as indicated on menu.....very poor for a 5 star hotel.

Ưu điểm: Food good. Room clean.

Khuyết điểm: Always been a good, clean well run pleasant hotel to stay in. Best in Lagos.

Ưu điểm: The staff were pleasant.

Khuyết điểm: The bathrooms could be cleaner. The running water in the bathroom always had a brown colour to it. This needs to be looked into.

Ưu điểm: Great staff, great service, great location, great gym and excellent food !!!

Ưu điểm: Staff were pleasant and accommodating of my many requests.

Khuyết điểm: The bathrooms could be cleaner

Ưu điểm: The food and my room

Khuyết điểm: Nothing really

Ưu điểm: Food and Staff were great

Khuyết điểm: Internet was a little unreliable.

Ưu điểm: Was once again surprised by the VIP fruit platter accompanied by an excellent red wine. Thank you Southern Sun, you exceed expectations as always.

Khuyết điểm: Bathroom of Room 619 flooded when you take a shower. Have reported to frontdesk.

Ưu điểm: I enjoy their food, but their toilet is small in size though to my expectation

Khuyết điểm: big size of toilet

Ưu điểm: The staff were very polite and always willing to help. This make me feel safe and welcome.

Khuyết điểm: The property is slightly old and outdated, could do with some updating to look modern. I was not happy with the first room that I was provided with. The staff kindly handled my complaint and changed my room twice which was slightly better only because it provided a view.

Ưu điểm: Location was good. Provided ironing facility and 2 complimentary bottled water in the room

Khuyết điểm: It has pungent smell of the air freshener. Quite strong! Facility is getting old, including the bed linen and towels

Ưu điểm: Breakfast was ok, not much selection but was adequate for needs. Staff were super helpful and felt safe and secure. Perfect location in VI, wifi was consistent.

Khuyết điểm: The pool wasn't clean, breakfast offering could have been better, could do with some renovation

Ưu điểm: Check in was okay. Staff were friendly and I got a "free" upgrade.

Khuyết điểm: I got charged twice because their POS malfunctioned. Yet to get a refund.

Ưu điểm: Location Payment using Amex card

Khuyết điểm: Feeding was on the high side Not enough variety of food

Ưu điểm: The hotel is neat security is excellent and breakfast is good

Khuyết điểm: The room is quite small

Khuyết điểm: The television was faulty and old

Ưu điểm: Overall Experience was Bad. Room was v. Small, wi-fi connection v. Poor

Ưu điểm: The frequent power outage is a very low point for a hotel of this magnitude

Ưu điểm: Location was what drawed me to the hotel. Reasonable rates & friendly staff & Excellent breakfast

Khuyết điểm: toilet tissue is poor. Improved bathroom toiletries.

Khuyết điểm: Very old, damp looking rug carpets along the corridors. The corridors are dark and smell musty. Getting a room takes an unnecessary long time. The concept of first come first serve is missing, i.e no queues, people cut in and get served. The wall sockets are too far away from the bed, and the ones in my room didn't work, I had to call the electrician. At the end he could only fix one of them. He said we have to wait until tomorrow to get a new socket as it was late. The windows are also dirty.

Ưu điểm: Location

Khuyết điểm: The staffs aren’t proactive

Khuyết điểm: The location close to both local and international airports

Ưu điểm: Renovation!!! Can’t be considered four star

Khuyết điểm: The rooms not as they loo at the website

Khuyết điểm: Courteous staff , from security to front desk . Some of the rooms needs darker blinds but it wasn't an issue as the front desk staff changed my room without any hesitation. Response to service is also top notch as everything I requested for came almost immediately . overall it was a wonderful stay , I will definitely return to this property .

Ưu điểm: Breakfast was very nice.

Khuyết điểm: There was no hot water in the bathroom.

Ưu điểm: We didn't have breakfast

Khuyết điểm: The toilet clean but smelly..not nice odour. Try to Keep fragrance in there

Ưu điểm: The ambience

Khuyết điểm: The AC system could be cooler

Ưu điểm: Receptionist ok

Khuyết điểm: Dirty room Ageing facility

Ưu điểm: Area facility is located

Khuyết điểm: Room dirty not well cleaned Facility dilapidated and run down Not customer friendly

Khuyết điểm: Hotel smelt damp and hallways looked run down