Grand Hotel Michelacci

Nothing

Our stay here was absolutely unacceptable with so many problems it is difficult to even note them all but I will try On arrival we found our room to shabby and dirty and in need of serious redecoration The bathroom mirror is badly broken on one side where my Daughter or any of us could have seriously cut ourselves There is mound on the bathroom floor There were ants in one corner of the room and the air conditioning was very poor We called night porter to look at ants and he said he would get ant spray the next day but he did not His actual words were “ I would say you will still be alive in the morning” The ants stayed and are still in our room now 1st night and last night French family shouting and arguing all through night in room next door I got a stomach bug on 2nd day was very sick for one day and my wife asked for extra toliet paper and towels which we did not get The swimming pool is very dirty with hair and dirty plasters (cerotti) lying around and after reporting this to the reception who said they would clean it immediately but they did not. Also there were dirty pieces of carpet lying round the pool to stop people slipping My wife and daughter both slipped and hurt themselves at the pool which was also reported but no water was dried up We were told to go to the 1st floor more private pool which I found to have broken tiles where I cut my foot My wife sent 4 dirty tea cups back to the bar on our 2nd day Things were so bad we were compelled to leave the hotel and go to Miramare hotel for 2 days spending only the 1st and last night in GHM which by the way is the best hotel in gabicce or anywhere else I find this completely unacceptable and will be talking to my Solictor in Ireland if we cannot come to a refund or discount agreement before we check out