Khách sạn ở Gatlinburg nằm gần Ripley's Believe It Or Not Museum

Ưu điểm: Beautiful view of the mountains and the main shopping centers. Wonderful place

Khuyết điểm: Some of the traffic during the day

Ưu điểm: The staff was amazing! We had forgotten a few essentials and the staff went out of their way to make sure we had everything we needed. I was inquiring about where to get things and was told no worries basics such as razors could be provided. It was wonderful to have people who really cared about making sure our stay was easy and relaxing! I would absolutely recommend this hotel for the caring staff, comfort and a fantastic location!

Ưu điểm: The hotel was great

Khuyết điểm: The room was not cleaned daily ! Vacuum was not ran in the 3 day stay . Plus the bed the sheets were not changed as it was stated on the posting in the room . Plus we ask for them to be changed and the housekeeper was not happy and gave my wife a hard time about it ... which up set her !

Ưu điểm: Clean rooms, lots of detail, quiet, great shower, very professional staff.

Ưu điểm: Atmosphere

Khuyết điểm: Took forever to get breakfast

Ưu điểm: The decor, comfort of beds/pillows, awesome bathroom. Location. Staff.

Khuyết điểm: Difficult entrance from the street

Ưu điểm: Beautiful property! Renee the bartender (from Knoxville) was phenomenal!

Khuyết điểm: Bigger restaurant inside?

Ưu điểm: Very clean and convenient to downtown Gatlinburg.

Ưu điểm: Love having a clean spacious room. Staff very personable and helpful. The sausage at the free breakfast was not at all acceptable. Food choices were good. But we chose to eat at a pancake restaurant down the street with better food.

Khuyết điểm: The topography is a large steep hill. Technically, yes if a mountain climber Convention Center is within walking distance. If handicapped in some way, it is not. Change description to reflect actual location. The Courtyard by Marriott is better choice

Ưu điểm: It was clean fresh, modern and the ataff was helpful and friendly! Breakfast was amazing- hot and cold and many many options!

Khuyết điểm: We disliked NOTHING!!!

Ưu điểm: Room and grounds were clean. Staff was friendly and helpful.

Khuyết điểm: The cleaning staff repeatedly didn't restock products. Had to go down to the front desk to get toilet paper during our stay. They were apologetic, but this seems like a simple thing that should be remembered.

Ưu điểm: I loved the private balcony, large outdoor hot tub, indoor pool, gas outdoor firepits with the sound of the stream close by and the nice breakfast.

Ưu điểm: Staff was very friendly

Ưu điểm: Room on 5th floor was quiet and clean. The balcony and fireplace in room was added bonus. Breakfast was A+ and location is excellent for walking to all attractions. Indoor Pool, Fitness center and Hot tub (outside).

Khuyết điểm: The hot tub was being used by very young children. Running in and out of pool area and hot tub. Completely disrespectful to other ADULTS trying to relax in hut tub. Staff members were not so happy to be there.

Ưu điểm: Everything was good

Khuyết điểm: That this facility didn’t have an outdoor pool. We had to us the pool next door

Ưu điểm: Location

Khuyết điểm: The lighting in the room is terrible! And the bathroom with no fan when you take a shower the room was damp!! Our clothes in our suitcase were damp feeling! Beds were comfortable.

Khuyết điểm: The afternoon staff was always in rush. The staff said minimal when we checked in. The hallway smelled.

Khuyết điểm: Room was located next to the mechanical room that was very noisy couldn't get good sleep

Ưu điểm: Breakfast was delicious! Rooms were easy to get to. Parking was plentiful. Great location and very quiet.

Ưu điểm: Breakfast included was nice.

Khuyết điểm: The price of room. Was locked out of my room and reason was not because of the key. Maintenance had to come and had never seen that before glad I could be the first! . Did not replace coffee or toilet paper during maid service? Had to call and as

Ưu điểm: The room was beautiful. The beds were comfy. Top notch place. Right in walking distance to pretty much wverything. Will recc to all my friends.

Khuyết điểm: Everything was great

Ưu điểm: Closeness

Khuyết điểm: Loved everything

Ưu điểm: Location & quality of room

Ưu điểm: Clean and up to date

Ưu điểm: The pool

Khuyết điểm: The comfort of the mattress

Ưu điểm: The modern look at amenities.

Khuyết điểm: Our room seemed to be next to plumbing and could continuously hear water running very loudly all hours of the day/night. Otherwise, the hotel overall was very nice.

Ưu điểm: I told the lady at the front desk we had to cut our vacation short because neither of us could sleep in that HARD bed another night. I slept on the short couch the second night because the bed was so hard. I have stayed at Marriott many times before and never had a bed that was not comfortable!

Ưu điểm: We had a little problem with our mini frog and Clay was right there within 5 minutes to take of the problem. The staff was great!!

Khuyết điểm: The bar didn't stay open long enough and the service there was extremely slow.

Ưu điểm: Great location

Khuyết điểm: I've stayed at equally nice places for a little less money.

Ưu điểm: Staff was excellent, extremely pleasant and helpful and the room was very nice!!!

Ưu điểm: Nice Hotel

Khuyết điểm: They charge you nightly for amenities of $20. And I still haven't gotten it back yet. I recommend staying at Fairfield next door. They don't do this.

Ưu điểm: Staff was really great...friendly and knowledgeable

Khuyết điểm: We had a room that was right behind the elevators. Between the noise from the elevators running and the noise from flushing toilets above us, we did not get a lot of sleep.

Ưu điểm: The location

Khuyết điểm: Bring your own toilet paper. This stuff is so cheap + thin it disintegrates in your hand.Check for bugs in sheets as they are stored outside on air cond units. Vend machines are very noisy. Overall hotel is very uncomfortable for how expensive it is.

Ưu điểm: Great location. Easily walked everywhere we wanted to go.

Khuyết điểm: There are not enough parking spaces. The beds are pretty hard, but not unacceptable.

Khuyết điểm: It was in great location.

Ưu điểm: Real clean. Nice staff. Great location. If you need ant to walk the strip this is a great starting point.

Khuyết điểm: Pool could have been cleaner.

Ưu điểm: The breakfast was ok, not a whole lot to choose from. Location was good, short walk to the main street, with all of the shops.

Khuyết điểm: When parking your car, if you didn't get a middle spot, you were not able to open one of your car doors. We had to pull out of the parking space to be able to put things in our back seat.

Ưu điểm: The grounds of the hotel were clean and up kept. The room was clean and updated! This is the second time we have stayed here and recommend it to everyone!

Ưu điểm: Pam was very helpful and kind and the cleaning staff were also very kind.

Khuyết điểm: nothing

Ưu điểm: Location ... Extremely pleasant and accommodative day staff

Khuyết điểm: Rooms and bathrooms were quite dirty with food left from previous guests in the freezers of the mini fridges

Ưu điểm: Location and price

Khuyết điểm: Wireless did not work. Would connect for 1 or 2 minutes then disconnected. Told desk, they were no help. Wireless did not even work in their office area. Only worked outside by the pool. If you plan to use your phone or tablet skip this hotel.

Ưu điểm: What sold us on using this hotel was the location being near the Convention Center. It was 100 yards or less walking distance.

Khuyết điểm: I did not like how small the parking spots were. We were limited to parking spaces. It would have been ok if we had compact cars.

Ưu điểm: Easy access to the moutains

Khuyết điểm: No exactly what I expected for the price. Very good value

Ưu điểm: Location

Khuyết điểm: The breakfast was not very good

Ưu điểm: Friendly, staff, very comfortable bed, clean room.

Khuyết điểm: not much selection for breakfast, no meat at all, no fresh fruit. Popcorn machine in lobby, but no one ever made popcorn :(

Ưu điểm: Close to all the attractions

Khuyết điểm: The room was clean and the area around hotel was clean BUT the noise from other guests could be heard throughout the walls and ceiling. Very bad and between the diesel trucks and motorcycles cruising the street you could feel like you were next to them

Khuyết điểm: The parking was horrible. If you got back late good luck finding a spot. They need to monitor the amount of vehicles people will be bringing on reservation to make sure there’s enough parking for everyone. The breakfast was good they just didn’t have any meat.

Ưu điểm: The room was very nice and comfortable. The restaurant next to the motel was good. Ask for hotel employee she will take good care of you and recommend good food.

Ưu điểm: Everything was absolutely amazing with the exception of the lighting. The room was pretty dark. But the front desk staff were super friendly and helpful and the housekeeping was phenomenal.

Khuyết điểm: The lighting

Ưu điểm: Big rooms good service

Khuyết điểm: The wifi sucks weak sinal. Needs better breakfast

Ưu điểm: It was clean ..

Khuyết điểm: I paid more then it was worth, I got this room because it advertises fireplace in room .. it was a Romantic getaway for my wife and I .. I asked about the fireplace, they said it was seasonal .. I don’t feel the room was worth as much as I was charged ... I wanted the Romantic part and I felt let down .

Ưu điểm: Location was wonderful; we didn't have to use the car at all. Room was quite large and clean.

Khuyết điểm: Continental breakfast was not good. Both mornings tables were all dirty and nothing was restocked. The staff person hid in kitchen and did nothing. The food was fine, but staff was awful.

Ưu điểm: The location was very convenient. The room was very spacious. The bed was comfortable. We liked having fridge and microwave.

Khuyết điểm: Breakfast had poor selection. AC in the bedroom was very noisy and there was stale and unpleasant smell coming from it.

Ưu điểm: The view from the hotel was the best. Post sunrise the brighy shine on mountains was great as well. All the locations were at the walking distance.

Ưu điểm: Very clean and great location. Easy to walk to the Gatlinburg strip.

Khuyết điểm: Not enough parking spots and tight with larger vehicles. Continental breakfast was less than desirable. Not a lot there.

Ưu điểm: They have a really good location in Gatlinburg and looks nice on the outside. Unfortunately this hotel is not maintained especially on the inside. We left immediately after checking in with no hassles.

Khuyết điểm: This was a HUGE disappointment. First impressions ... outdated, room had a strange odor, carpet was not clean and overall did not have a fresh clean feeling. We noticed black mold on the ceiling in the corner of the bathroom and above the Jacuzzi tub.

Ưu điểm: Close to the strip and easily walked every day. Took the hassle of parking and driving away as a stressor.

Khuyết điểm: The last night of 3 the neighbors could be heard thru the adjoining door.

Ưu điểm: The location was an easy walk into Gatlinburg without parking issues or the noise of being in downtown.

Khuyết điểm: Our room was provided with fresh towels and the trash emptied everyday, but not once was our bed made. Not sure if that is the norm, but was really weird. We did see the maid once on a floor and she was fighting with someone and had her child with her so?

Ưu điểm: The stay was very nice. Beautiful big room with a fireplace. The staff was friendly and helpful. Will definitely stay again when in Gatlinburg.

Ưu điểm: only had coffee from the "breakfast" room large clean room---wish the weather would have been cooler so we could have used the fire place

Khuyết điểm: when we arrived late afternoon, all the cleaning staff were gathered around the check in area---I guess waiting to get off or waiting for a ride---but it is not a large area and it was hard to get the cart past them to get to the elevators

Ưu điểm: Location

Khuyết điểm: No

Ưu điểm: Large rooms with fireplace

Khuyết điểm: No overhang to load and unload car in the rain Hotel needs upgrades

Ưu điểm: Good value for the money although prices have gone up since the last time two years ago. But it is still a good price for the busiest time of year. Maybe have a discount for repeat customers. I will be back.

Khuyết điểm: Nothing

Ưu điểm: Included breakfast, location, pool.

Khuyết điểm: Floors in room needed to be washed.

Ưu điểm: Hotel is maybe 1 mile from restaurant, mall, and entertainment.

Khuyết điểm: The hotel bathroom had cobwebs along the walls and in every corner. My husband killed a spider when we entered the room. The ceiling has cracks and breaks.

Ưu điểm: Close to trolly.

Khuyết điểm: Dirty room, dingy, and outdated. Location not the best. Still quite a walk to downtown attractions. Parking was a challenge. We were told that we couldn't bring a motorcycle trailer but there was trailers parked there when we arrived.

Ưu điểm: The location cause you can walk the parkway without getting into the traffic & finding a parking spot. The staff is always helpful with answering questions.

Khuyết điểm: The fact the sign says “small vehicles” in the back parking lot & no one seems to mind the big trucks/vans which take up the spaces. My oldest son had a hurt knee this trip & it was hard for him to walk up the steps from the bigger lot located on the north side of property. We could never catch a spot due to the bigger vehicles. I even mentioned it this time to the desk. The lady said she can’t do anything so I said “why have a sign then if your not going to enforce it?” I know it’s not her problem guest refuse to follow rules but it was an inconvenience this trip.

Ưu điểm: It was downtown Gatlinburg and relatively close to locations we needed. They had availability when other hotels were booked.

Khuyết điểm: I booked online as a pet friendly hotel. After booking I was told only certain rooms were pet friendly. I called the hotel and they said my room was not pet friendly but they would accommodate me. When we got there they suddenly had pet friendly rooms available. I asked to change to one of those because I did not wish to be in a room where we were not welcome. Then the hotel info states that if you leave a dog in the room unattended it will be removed by the aspca. Really? How do you get breakfast if you can't leave the dog and can't take the dog to the breakfast room. I would give a big thumbs down for pet friendly. It is PET TOLERANT at best and BE SURE to get the right room..