Khách sạn ở Gatlinburg nằm gần sân bay Guinness World Records Museum

Ưu điểm: Within walking distance of the whole town, beautiful resort, it was very clean. The staff was very friendly. The pricing for the stay was very competitive and budget friendly. The bar pricing was a little over priced. If your looking to have a drink its alot cheaper in town. But overall we had a great time and will definitely stay at this resort our next trip back to Gatlinsburg.

Khuyết điểm: We were very pleased with our stay if I have to find a complaint it would have to be with the drink pricing

Ưu điểm: location and staff

Khuyết điểm: a little pricey on holiday weekend

Ưu điểm: Liked way it was decorated, like you were on an island.

Ưu điểm: Cleanliness

Ưu điểm: Atmosphere

Khuyết điểm: Took forever to get breakfast

Ưu điểm: I think our favorite part of our stay was being in the Hot Tub while it was snowing!! AWESOME!!

Khuyết điểm: That we had to leave! Could have stayed at least another week

Ưu điểm: The colors, very comfy, and the location!

Khuyết điểm: Nothing!

Ưu điểm: Location

Ưu điểm: I liked the blackout blinds and the fact that light leaks around the door were also covered up. This made sleeping 100% better than in motels that have bright lights coming in the windows around the curtains or from under the door.

Ưu điểm: Clean room and friendly staff

Ưu điểm: Staff and location

Ưu điểm: This hotel and staff exceeded our expectations. We felt at home in the lobby sitting by the fire having appetizers and playing games. Very clean and just off the main road. Will stay here again and tell our friends and family.

Khuyết điểm: Nope, everything was great!

Ưu điểm: Staff was friendly and willing to help!

Khuyết điểm: Kept losing internet connection in our room. I work while I travel and I need a stable internet connection. Also, sidewalks only on the opposite side of the street having to cross with small children and stroller with heavy traffic.

Ưu điểm: Great location and very clean and comfortable!

Khuyết điểm: Staff cleaning adjacent rooms were loud and slammed doors while going in and out of the rooms.

Khuyết điểm: My husband didn't like that there wasn't complimentary coffee in the lobby.

Ưu điểm: Everything minus one restaurant staff person

Khuyết điểm: Everything minus the one restaurant staff person.

Ưu điểm: Cozy beds, nice shower, clean room

Khuyết điểm: Check in staff not so friendly, no morning room service, not as big as other Hilton’s we have stayed at

Ưu điểm: Nice Location, fireplace in the lobby, outdoor fireplace and hot tub, excellent room!

Khuyết điểm: Should have had complimentary coffee!

Ưu điểm: clean, great location,

Ưu điểm: The lobby is beautiful. The area is very clean. Room was very very nice and the more importantly, clean, which made us comfortable. The town did get hit with high winds and caused the electricity go out over the entire town, so the hotel gave us free coffee and ensured us everything would be ok. That was nice of them.

Ưu điểm: I paid for a king and got two queens. They said I could cancel my reservation or they could give me $10 coupon. I never got the coupon and kept the queens because I was already at the hotel.

Khuyết điểm: Two queens for my wife and I. Staff telling me they would give me something to offset there not being any Kings left. Which was weird the hotel wasn’t even full.

Ưu điểm: Ambiance, cleanliness, location

Khuyết điểm: I didn’t think the beds were comfortable

Ưu điểm: From the time we arrived until we left, the experience overall was excellent. I was super happy with all the amenities!

Khuyết điểm: I wish there had been complimentary breakfast.

Ưu điểm: Clean and up to date

Ưu điểm: Clean and comfortable room convenient to everything!

Khuyết điểm: Continental breakfast would have been nice!!

Ưu điểm: The modern look at amenities.

Khuyết điểm: Our room seemed to be next to plumbing and could continuously hear water running very loudly all hours of the day/night. Otherwise, the hotel overall was very nice.

Ưu điểm: We enjoyed the fireplace in the lobby every evening. Would have really been nice to have hot chocolate while setting by the fire.

Ưu điểm: We had a little problem with our mini frog and Clay was right there within 5 minutes to take of the problem. The staff was great!!

Khuyết điểm: The bar didn't stay open long enough and the service there was extremely slow.

Ưu điểm: rooms are nice and clean

Khuyết điểm: don't includes breakfast

Ưu điểm: Nice Hotel

Khuyết điểm: They charge you nightly for amenities of $20. And I still haven't gotten it back yet. I recommend staying at Fairfield next door. They don't do this.

Ưu điểm: Staff was really great...friendly and knowledgeable

Khuyết điểm: We had a room that was right behind the elevators. Between the noise from the elevators running and the noise from flushing toilets above us, we did not get a lot of sleep.

Ưu điểm: The location was great!

Khuyết điểm: We were put in an adjoining room and the neighbors were loud. The price was also a bit high in comparison to nearby hotels.

Ưu điểm: Continental breakfast was great

Khuyết điểm: No water pressure in the shower

Ưu điểm: The location was great

Khuyết điểm: I liked everything about the property not one complaint

Ưu điểm: Great location. I parked the car when I arrived and did not need to drive it again until we checked out.

Khuyết điểm: The only negative is the hotel is a little dated, but the cleanliness and location more than make up for that. The price is a high for this type of room, but you're paying for the location.

Ưu điểm: Nice area walk to everything. Good breakfast!! Love the creek!! Clean

Ưu điểm: Location, free breakfast. Creekview balcony.

Khuyết điểm: Bedding was subpar for what I've come to expect for Hampton Inn. The bed was sunken in in the middle and worn out and the bedding wasn't nearly as nice and soft as usual. Pillows were low quality as well, again less than I usually have at Hampton Inn.

Ưu điểm: The staff was super nice, the room was very clean and comfortable and the breakfast had some very nice selections.

Ưu điểm: location

Khuyết điểm: seemed a little dated

Ưu điểm: Location

Khuyết điểm: No

Ưu điểm: Location was superb, central to main avenue, complimentary breakfast was ideal and staff was friendly and personable.

Khuyết điểm: Selected for an in-room jacuzzi, it was disappointing that it was accessible in the bathroom with sliding partitions between main room but these partitions were previously broken, screwed in place and secured with electrical taped. : (

Ưu điểm: The view and location was convient.

Khuyết điểm: I have no complaints.

Ưu điểm: great location

Khuyết điểm: not a thing

Ưu điểm: The view from the room

Khuyết điểm: Took an hour and a half to get parked and to get checked in, couldnt check in 20 mins early, room was ok, the view was the best part about the stay

Ưu điểm: Had restaurant

Khuyết điểm: Price for location.

Ưu điểm: Fairly comfortable room

Khuyết điểm: Check-in was not informative. Had to ask where elevators were located. Told clerk had service let and she never ask for papers but added a pet charge that had to be adjusted at checkout. Breakfast not included and was another $35 for 2 people for only an average buffet.

Ưu điểm: The pool and gym we're amazing! Best hotel I've stayed in by far.

Khuyết điểm: The hotel is pretty far from the bottom and the walk will kill you. So you either have to drive or ride the trolly, neither are that bad though.

Khuyết điểm: Very relaxing.

Ưu điểm: It was clean, the view, and the trolley service!

Khuyết điểm: Expensive breakfast!

Ưu điểm: I have stayed at this hotel for years and it’s always great!

Ưu điểm: From the moment we walked in, the staff were extremely friendly! They checked us in, asked what floor we wanted to be on/view we wanted, gave us cookies/candy bars, and were so inviting and hospitable. We loved our stay here!

Ưu điểm: Everything was wonderful. The location was great because it was on its own little mountain. The staff was absolutely friendly. The room was nice and the view was absolutely amazing.

Khuyết điểm: How-ever pulling back the sheets in seeing blood on them was a big no-no. The manager was very nice and gave us a complementary breakfast and 25% off one of my stays. Also had the supervisor of housekeeping come and strip the room down completely with totally new bedding. I will satisfy but a little bit uncomfortable for my last night stay!

Ưu điểm: This is a 300 room hotel with all of the amenities and unique architecture and views.

Khuyết điểm: With such a large hotel, parking can be an issue. Parking can be better marked and lighted. The long steep private entrance was difficult to negotiate in daylight and worse at night.

Ưu điểm: The dual king beds were really nice. The beds were very comfortable.

Khuyết điểm: If there was a free breakfast then this hotel would be a lot better.

Ưu điểm: Great staff and great location

Ưu điểm: clean and newer hotel.

Khuyết điểm: I would not recommend anyone staying at this location on a busy weekend or holiday. The parking is limited, if your not back to hotel early you won't find a parking spot. They made us park half a block away from hotel.

Ưu điểm: Location and room

Khuyết điểm: The price for condition of the hotel it was a very old hotel

Ưu điểm: Breakfast was excellent! 24 hr coffee bar is fantastic !

Ưu điểm: The room was very spacious and clean! The location is great. I did not partake in the provided food and coffee however the display seems nice.

Khuyết điểm: The wait time on checking in seemed to be a bit slow. I travel frequently and understand that often what we see isn't what is true. There seemed to be by perception available staff to help expedite the check in process. Even though minute this area could benefit from some improved workflow

Ưu điểm: Location

Khuyết điểm: Lack of parking

Ưu điểm: This was a horrible experience, I did not want to stay there, but the front desk would not let me cancel my stay. I am disputed the charge with my credit card co. Your policies are unacceptable

Khuyết điểm: The fact I could not cancel & get the charge removed from my credit card

Ưu điểm: It was clean,updated,priced competitively,full breakfast

Ưu điểm: Location

Khuyết điểm: Musty smell in room.

Khuyết điểm: Nothing much

Ưu điểm: Location and cleanliness

Khuyết điểm: Noise complaint with no resolve for hours

Ưu điểm: Walking proximity to the main strip. Plenty of hot water.

Khuyết điểm: Let's start with the check in. When we arrived, our non-refundable reservation could not be found, despite having a confirmation e-mail from the property. After close to an hour wait to check in, we get to our room that was cooler than what we are accustomed to. After returning for the night, we adjusted the thermostat up and verified the fan was set to auto. The room would not get above 65 and the fan, which was blowing cool air, would not cut off because the room temperature would not rise to the 70 degrees it was set at. After all of the trouble we had checking in to the room, we did not call to ask to be moved. The beds were also lumpy. Expected more from the high reviews.

Ưu điểm: Very satisfied. Very clean. Breakfast was great.