Glow Penang

good location.

Girl staff is not so helpful and not enough experience. Can't give a good co-operation. Not enough car park for hotel guest.

The room was spacious and the bed was comfortable.

After 9pm, renovation noise still on going, didn’t stop after complain when I call to investigate. Shower screen not fully cover, whole floor wet after bath.

The staff are friendly and helpful enough in most instances. The doorman / security person is extremely helpful and pleasant. The price is good. The location is very good. Very easy to grab the hotel taxi.

The bathroom is a bit yeaky. The tiles are dirty and there are stains between them. Not sure if they are fungus. The room service is not very responsive. Went to the reception to ask for toilet paper and was told that it would be sent to the room, reminded them on the phone. Half hours later, nothing happened, I had to go down to the reception again and stand in front of the counter till I finally got the toilet paper. Renovation going on. Drilling grrrrrrrrr was going on from 4pm, all the time till 9pm on 13th July. Not very loud but enough to be disturbing. Surely such works should stop by 6 or 7 the latest. The next morning, 14th Sunday, the drilling started again at 9am.