Hanoi Downtown Hotel

Location in Old Quarter. Safe area. Staff speak good English.

TV not working. WIFI not working. Older rooms that have seen lots of service

Great locality and balcony! :)

In our room was only 1 light working -> gloom. If someone want to work, he has bad luck. Also in the corner room was big noise all night.

Location was good, quite close to the center.

I guess you get what you pay, good location but awful room/bathroom. The sink and tube was broke and leaking, there was quite a lot of moisture, water on the ground and mold everywhere.

Great location, good price, clean and tidy rooms

I was given a room no 303, thought that it is in the 3rd floor, but was on the 8th floor. You have climb stair tiny stair cases, very tiring and dangerous. Staff do not care attitude. Charging 3% extra for the bill, if you pay by credit card.

the staff were very nice. the rooms however where dirty looking and i had my doubts whether the sheets were changed on the bed or not & the shower in the bath leaked all over the floor. you could probably find a better place to stay in hanoi for the same price.

the main draw of mikes hotel is definitely its location,very central in the old quarter easy enough to eat and drink around there.

the hotel itself is very clean but pretty much every wall and ceiling is really damp ridden including our room.needs to be addressed before it spreads further and becomes mould.also part of the reason i booked the hotel was it said in its description online that it had a gym,of course it turned out it didnt.i find a number of hotels in south east asia use this tactic to entice people in very misleading.

They picked us from the airport and organized trip back to the airport. Ready to help.

breakfast

It is centralised in the Old Quarters

The reception is too persistant to sell us tours to Ha Long Bay and other places but be alert with their promises. Secondly, after buying from them the tours, they will totally ignored you the next day and treat you with a 'cold' shoulder. Its the same experience in all hotel in Old Quarters. I do not blame them but the Vietnamese needs to change their attitude towards people.

Staff seemed quite determined to sell you a tour. I wanted to get into our room right away when we checked in, being tired from the trip, but the staff wanted to see if we would like to book a tour, etc..