Khách sạn gần
Hamburg Messe and Congress,
Hamburg

Ưu: business class electric sockets and good leg space, on time

Khuyết điểm: lagguage handling upon arrival was mediocre

Khuyết điểm: Using the same airline and terminal, they caused us to miss our connection by not having a jetway to a gate. In the time it took to deplane and bus to the terminal, they caused us to miss the connection. This in spite of the plane being still at the gate when we arrived.

Khuyết điểm: We’ve missed this flight due to a medical emergency. Called before the flight took off to advise on the situation and ask for help to rebook the same flight later once the health status is stable. Have been told that there is absolutely nothing that can be done to be partially partially refunded at least for the 2nd flight that had to be catched after over 30 hours, which is unacceptable.

Ưu: overall service and the crew.

Khuyết điểm: more comfortable and spacious seats

Khuyết điểm: Food has declined significantly over the past few years

Ưu: Crew & food was amazing

Ưu: The crew was just fine.

Khuyết điểm: Checking on the cleanliness of the toilets frequently

Ưu: Service was good. Staff was efficient.

Khuyết điểm: Cabin was overly warm. Sweatie hot.