Motel 6 Harrisonburg - South, VA

Too Much Information Demanded

I had misplaced my wallet and despite the fact that my room was paid for in advance through the website and I offered my auto registration as ID they would not let me check in without a drivers license. I had just finished driving 14 hours, I was tired and just wanted to get into my room and go to sleep. I regarded this as dishonest because the website accepted my payment but when I got to the door the requirements changed. Businesses do not seem to understand that they are the primary source of identity theft because they collect all of this unnecessary information on their customers -- and then they lose a million or three customer records with complete names, social security & driver's license numbers, birthdates, and other information. It's a dishonest way to do business plain and simple. I'm getting to the point I'd rather sleep in my car than continue to subsidize a dishonest practice.