Dorsett Wanchai Hong Kong

I highlighted that I requested for a higher level floor and 2 single beds room in my reservation but upon check in one of the staff totally ignored my requests and simply chucked me on a 7th floor with a queen sized bedroom.After clarification and making a fuss at the concierge, the manager managed to make a service recovery by assigned a 17th floor with 2 single beds.Location wise you need to walk at least 10-15 mins to reach Times Square ,the Hennessy Road of Wan-Chai or to the nearest MTR not as near as it was claimed in the review.Firstly u need to proceed to the underpass, which is creepy and dark at night ( packed with a few homeless people) before u reaches the other side of the underpass,which leads u to Wanchai and Times Square.Overall my stay is a pleasant experience as I gotten the view of the Race Course and you may have a chance to have a sneak of the horse racing event.

The underpass which is dark and creepy at night when you need to cross in order to reach the hotel.The location of the front desk was hidden between the bar and lobby so u need to walk in further, safety and security for the hotel maybe compromised.